E-Sign Change? No Longer Filling in Names?

teesee150 · January 2019

The last few leases I have done, when I do the E-Sign, it no longer fills in the tenant name or the manger name. We have to manually type them in now instead of Sitelink prepopulating the field. Was this an intentional change or is something going on with my Sitelink Web Edition? Seems to do it on multiple devices.

AnitaJohnson1269 · January 2019

I noticed that too! Must be a glitch that happened on the update.

AnitaJohnson1269 · January 2019

@Jana_Community

osbourne615 · January 2019

Same here. Have to manually fill in both names, tenant and manager.

[Deleted User] · January 2019

Hi all! I checked into the e-sign issue. Typing in the tenant's name is a deliberate change that SiteLink made to improve security. It prevents leases from remaining unsigned by a tenant.

teesee150 · January 2019

Jessica_Community said:

Hi all! I checked into the e-sign issue. Typing in the tenant's name is a deliberate change that SiteLink made to improve security. It prevents leases from remaining unsigned by a tenant.

I never had a problem with leases remaining unsigned. Is there anyway we could get an option to have it autofill? It really makes it a bit more cumbersome as now I have tenants misspelling their name, not using capitals, or using their shorthand name all of which can cause problems in court if it comes to it.

AnitaJohnson1269 · January 2019

@Jessica_Community I agree with @teesee150. We only have a secondary mouse and monitor on the customer side of counter. I have to type in their name or have them come around my desk. We want the old option back.

E-Sign Change? No Longer Filling in Names?

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