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SiteLink sent a notification to all Sage/Paya users at the beginning of January explaining the issue. Paya experience latency issues on the processing side that caused time out errors in the software. Our team is working with Paya the remainder of the month to ensure the issue will not happen in Feb. Here is a link to the notification just in case you did not receive the message. https://go.sitelink.com/webmail/67052/432546797/6f558a05e21eb36b768f9b20f425961a
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