credit card decline message

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GSI03
GSI03 Registered User ✭✭✭
in SiteLink General Discussions
Hello, does anyone know what the credit card decline message "806 Restraint"  means?
Thanks

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  • storable_support
    storable_support Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
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    Hi, @GSI03. Those error messages come from your processor and unfortunately, we don't have lists of them all. For more info, we'd recommend that you contact your processor. Sorry, we couldn't be of more service to you today! ~Amy C.
  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    It usually means the bank has restricted the card, usually because their system has detected potential fraud (many banks automatically flag cards if certain usage patterns happen, like usage out of home area, unusual large purchases, etc.).

    In most cases the card holder simply has to check with the bank and have it unrestricted, verifying whatever activity caused the flag in the first place.
  • teamcapitola
    teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited April 2021
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    GSI03 said:
    Hello, does anyone know what the credit card decline message "806 Restraint"  means?
    Thanks


    Here's a great site with the various C/C codes. This is one processor, but the codes should be pretty standard.

    https://help.aw.active.com/ActiveNet/standard/en_US/Credit_card_response_table.htm


  • GSI03
    GSI03 Registered User ✭✭✭
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    Thank you-that's great!   I got ahold of her today and she had lost the card and they had a hold on it until she found it again.  In her house!

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