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Discount from street rate not showing on receipts

RonRon CARegistered User ✭✭✭
We have a lot of tenants who pay less than our new rental rates, (they get raised, just not as fast as the street rates increased). I think when we first got Sitelink Web, it showed the discount the tenant had from the street rate. Now it is always $0. Is there a setting we messed up?
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Comments

  • Eric_LewisEric_Lewis NCRegistered Moderator, Community Manager, SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified marketplace moderator
    The discount amount is based off the current standard rate and tenant rate.  If the discount is $0, that would indicate the standard rate and tenant's rate are the same.
  • RonRon CARegistered User ✭✭✭
    edited June 2017
    The discount amount is based off the current standard rate and tenant rate.  If the discount is $0, that would indicate the standard rate and tenant's rate are the same.

    Not quite....
    The example below shows the standard rate $175 and the tenant rate of $115





  • Eric_LewisEric_Lewis NCRegistered Moderator, Community Manager, SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified marketplace moderator
    Ron,

    I was thinking about the discount report not a receipt.  The receipt will only show a discount if a discount was applied to the charge.  If the tenant's rate is $115, then there is no discount.  If the tenant's rate was $115 and you added a $5 coupon, then the discount amount would show $5.  The charge column is always the tenant's rate.
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