Discount from street rate not showing on receipts

Ron · June 2017

We have a lot of tenants who pay less than our new rental rates, (they get raised, just not as fast as the street rates increased). I think when we first got Sitelink Web, it showed the discount the tenant had from the street rate. Now it is always $0. Is there a setting we messed up?

Eric_Lewis · June 2017

The discount amount is based off the current standard rate and tenant rate. If the discount is $0, that would indicate the standard rate and tenant's rate are the same.

Ron · June 2017

Eric_Lewis said:

The discount amount is based off the current standard rate and tenant rate. If the discount is $0, that would indicate the standard rate and tenant's rate are the same.

Not quite....
The example below shows the standard rate $175 and the tenant rate of $115

Image: https://us.v-cdn.net/6029665/uploads/editor/af/yfhn4ubo5p5r.jpg

Image: https://us.v-cdn.net/6029665/uploads/editor/r9/3bbvfaevdyw7.jpg

Eric_Lewis · June 2017

Ron,

I was thinking about the discount report not a receipt. The receipt will only show a discount if a discount was applied to the charge. If the tenant's rate is $115, then there is no discount. If the tenant's rate was $115 and you added a $5 coupon, then the discount amount would show $5. The charge column is always the tenant's rate.

Discount from street rate not showing on receipts

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