Multiple discounts on Move-in
How do you apply two discounts on move-in. For example we offer a military discount and are also running a promotion on half off the month. One of them is added in the lead to lease section. Then when you try to add the other during move in, it removes the other one. I normally just credit the acct the discount amount of the second one. Are two discounts not possible?
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I-43 Storage
1) Complete a the move-in with the military discount but do not take a payment just yet. Then, open up the tenant account in PAYMENTS and then add the 2nd discount from "Edit Charges & Payments" and take their payment.
OR
2) Calculate what the Rate would be with the military discount and manually change the tenant's rate. Then apply the 2nd discount and complete the move-in. Make sure you leave a Red Note (Tenant Note) on their account about the military discount or you'll have a very uncomfortable conversation with the tenant later if you increase their rate without a standard rate increase.
MegumiM - I'd love to learn more about how you do option 1!! When I give a discount at the move in (clicking the + sign), save it and then when it asks to esign or payment, I go to payment and then edit charges. The discount combo box doesn't even exist! Only way is by using the discount. I'm fairly new to SiteLink so maybe I have to set a option somewhere!!
You can only apply one "concession" or discount plan at a time. Any other discount would have to be performed manually by changing the unit rate.
You could theoretically just create a new discount plan that captures two or more separate discounts, combining them into one super Voltron discount plan.
MegumiM -- (your 1st method) Its been a long time since I've tried that, but the system wouldn't let you do the 2nd discount even with the zero payment/go back in method back in the day....which I admit was likely 2014/2015ish!
Interesting that it works now. Lord knows we tried everything we could think of to avoid adjusting rates back then!
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