Reports fail silently. (doesn't open but no indication of issue)

JamesF · April 2018

Hi, this seems to be an issue on a new computer, when you click the OK button...nothing happens.

Even if there was no software to handle I would expect windows to show a dialogue box asking what to do?

On another computer it opens in Crystal Reports, is this a firewall problem? a software problem? or any other thoughts welcome.

Happens both on our live version and the demo version (cant open on this PC)

Thanks

JamesF · April 2018

There was a problem with Crystal reports.

Solution, uninstall site link and reinstall, make sure to have SAP .net framework checked at installation time.

Thanks (?)

JamesF · April 2018

There was a problem with Crystal reports.

Solution, uninstall site link and reinstall, make sure to have SAP .net framework checked at installation time.

Thanks (?)

Sue_C · April 2018

JamesF said:

There was a problem with Crystal reports.

Solution, uninstall site link and reinstall, make sure to have SAP .net framework checked at installation time.

Thanks (?)

Image: https://us.v-cdn.net/6029665/uploads/editor/oh/n96ssfzgfbmc.png

Yes, uninstalling and then reinstalling SiteLink would install Crystal Reports as a prerequisite. This solves the error @JamesF was getting.

Reports fail silently. (doesn't open but no indication of issue)

Comments

Categories