Online Reservations in Lead-to-Lease
Hello,
I have a couple of questions regarding Lead-to-Lease.
1. We have a few online reservations made where they reserve an already occupied unit. Why is this? Are we able to disable this feature?
2. We have our reservations set at 7 days. However we have some customers reserving months out in advance. (Wants June 3rd, reserves March 10th). Why is this not in the 7 day period, and how can we change these settings?
Thanks for help in advance! : )
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Comments
From the map, if you select a specific unit, There's a checkbox under "Modify Unit" that says "Exclude from Website". This will prevent online reservations from booking the unit or double-book it if already reserved.
If you go into Modify Units off of the Company Screen you can do this to multiple or all of your units under "Edit Selections".
This used to drive us nuts when Sitelink would double or even triple book the last unit of a particular size.