Adding Recurring Fee-ex.Processing Fee

Storageinasnapp · February 2018

Can I add another recurring fee to an individual tenants account, other than the monthly rent fee?
Such as a monthly Credit Card Processing fee to be automatically added when my Auto Payment Cards are run, or do I just incorporate it into their monthly rent fee?

khemnis · February 2018

I didn't know of anything off the top of my head and I poked around the Demo a little bit. I can only find where you can set up fees based on dates, not through a specific option. It looks like you'd either have to add a fee for each individual unit (not easy, but would at least show what the charge is for) or if you have a form your tenants sign to give you permission to charge their cards, you can add a bit about a convenience fee and the amount on there and adjust their rent accordingly.

Garrett_Boone · February 2018

Hi @Storageinasnapp, to do this you must first create the recurring charge from Setup -> Charges. Look at the "Default Description" column and find any of the eight charges that are labeled as "Recurring Charge." Double click on one to edit. Give the charge a name and a value, and be sure "Currently Used" is selected. Once this is enabled, it will be available to add to a tenant's account from their Payments screen under Edit Charges and Payments. Once the charge is added it will recur each month along with rent.

Storageinasnapp · February 2018

Thank you, that was very helpful. I am assuming that once I have entered in the Auto Payment card information, the payment will show up for me to view/Edit on the date it is due and at that time I can select the Recurring Charge (Processing fee) Then thereafter, it will automatically charge to that individual account?

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