My general/"business" hours for customer access are 0600-2200 7 days a week. One of my assistant managers moved someone in on my off day a couple months ago, and had attempted to set him up for the 24 hour access optoin in Sitelink, as he is a police officer. I also have another customer that recently wanted temporary 24 hour access as he had to move in at an odd time.
WELL... whenever someone sets up a customer on the 24 Hour access option in Sitelink, their access code never works and the keypad always sends back a message something along the lines of: ACCESS DENIED, UNKNOWN AREA.
Any idea how to fix this/what to do about it?