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download documents

AlliAlli MSRegistered User
How do you download a document (such as a vehicle title or insurance) to a customers acct?  all I can seem to get is a small corner, the same size as the drivers license we scan in.

Comments

  • ClimateguardClimateguard ALRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭
    when you scan a document from your printer you should be able to crop the size of the document by dragging the edge/border of the picture and it will resize the document for you. Hope this helps!
  • Garrett_BooneGarrett_Boone NASiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭
    Sitelink's scanning feature is designed for driver's licenses and will only scan the upper left corner of any larger document as a result. To upload a full document, you can scan it into your computer and save it as an image file or a PDF. Use the "Upload" button in the tenant's photo menu to search for the file and upload it to the account. 
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