I'm trying to set up my work with their first ever storage software.
I have a few questions I'm hoping can be easily answered.
1. When I take a payment and they are giving me more rent then is owed because I do not have change, a screen pops up and says "The amount you entered is too large. You are attempting to prepay....." How do I go about taking a $70 payment for an account that only currently owes $65.00?
2. Tenants rent is due on the 1st of the month. Tenants are given a 10 day grace period. On the 11th of the month a late fee of $20.00 is added and notice is sent out. Does Sitelink automatically add the $20 fee and place them as "late" on the 11th? Another example is when tenants are in Lien Sale at 51 days late, I need to add a $50 lien sale fee, is this added automatically or do I need to manually do anthing?
3. Why is there a button for "add merchandise" on some of my tenants screens but not other tenants?