Lease Rental agreement contract number entered incorrectly,Can this be changed

RaquelCNW
RaquelCNW Registered User
Lease Rental agreement contract number was entered incorrectly, Can this be changed, It occurred between two different customers while data entry. after they were totally moved in in the system

Comments

  • Sue_C
    Sue_C Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
    Hi @RaquelCNW, this is a great question to sort out directly with tech support: 919-865-0789 (option 2)
    They'll set up a screen share and you can show them exactly where the issue is, good luck!

    p.s. sorry for the delayed reply, maybe you already fixed it :)
  • RaquelCNW
    RaquelCNW Registered User
    Unfortunately Tim wasn't able to help, My Manager was able to adjust this once before, I will ask him again maybe he knows of a shortcut than I do.
  • Eric_Lewis
    Eric_Lewis Registered Moderator, Community Manager, SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified marketplace moderator
    Hi @RaquelCNW

    The lease number can be changed from the Payment screen, Ledger Settings.

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