Lease Rental agreement contract number entered incorrectly,Can this be changed

RaquelCNW Registered User ✭

May 2017 edited June 2017 in SiteLink General Discussions

Lease Rental agreement contract number was entered incorrectly, Can this be changed, It occurred between two different customers while data entry. after they were totally moved in in the system

Tagged:

• rental agreement contract numbers
• Tech support

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Comments

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  Sue_C Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭

  June 2017

  Hi @RaquelCNW, this is a great question to sort out directly with tech support: 919-865-0789 (option 2)
  They'll set up a screen share and you can show them exactly where the issue is, good luck!
  
  p.s. sorry for the delayed reply, maybe you already fixed it

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  RaquelCNW Registered User ✭

  June 2017

  Unfortunately Tim wasn't able to help, My Manager was able to adjust this once before, I will ask him again maybe he knows of a shortcut than I do.

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  Eric_Lewis Registered Moderator, Community Manager, SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified SiteLink Tech Support › marketplace moderator

  June 2017

  Hi @RaquelCNW
  
  The lease number can be changed from the Payment screen, Ledger Settings.

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