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E-sign receipts / Chargebacks
I'm a long-time user of SiteLink; before Storable, before Web Edition... long time (since 1999 I believe). Technology has allowed for immeasurable advances in paperless transactions, convenient and green payment and rental processes. Yet Storable lacks one significant feature that is costing us thousands of dollars…
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SiteLink and Storable Website User - Protection Plan Offering
I am very interested in connecting with anyone who is using both SiteLink and Storable Website services. Specifically, we are about to make Property Protection a requirement for new and existing Tenants and I am struggling with the interface of how the optional coverage we are offering is presented to online renters.…
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Recycled paper
Does anyone use recycled print paper ? Reverse sides?
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Online Move-Ins. Yay or Nay? Pros and Cons
:) Sitelink has just put out their push to add people-less (Online) move-ins as a way to better serve our customers. I searched this database for opinions on Web Move-Ins. It looks like from my search that in 2019, many if not most did not enjoy the prospect. From overnight drug dealers plotting new spots, to just plain…
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Online Rentals
So, I am curious about setting up online rentals. What is ya'lls experience with it and would you recommend it or is it not worth it?
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Can I change the Name of an attachment?
How can I change the name of the attachment without changing the subject line of a completed rental agreement confirmation? Ours is really wordy when a customer has completed a rental agreement digitally and we email the copy to them, It looks like this when it is sent back to us:…
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Temporary Web Password?
Hi there, I searched for anything related to this on the forum, but I couldn't find anything. We'd like Sitelink to auto-fill the web password field of every client with a temporary password. Does anyone know if this is possible?
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Online Rental - Reserve first, then rent?
It looks like a prospective tenant can either Reserve a unit online, or Move In Now, but not a combination. Suppose a tenant wanted to make a reservation, and then subsequently rent the unit using their deposit. Has anyone looked at this? I can't seem to figure out if it's possible.
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Automatic Online AVS?? Anyone else running into this problem?
Our storage facility brand new and completely virtual. Tenants sign up
and pay using our website. The website then sends the information over to site link which automatically
assigns them gate access and processes the first payment. The issue we have
found is that the first transition is not AVS verified and therefor is…
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Online Reservations in Lead-to-Lease
Hello, I have a couple of questions regarding Lead-to-Lease. 1. We have a few online reservations made where they reserve an already occupied unit. Why is this? Are we able to disable this feature? 2. We have our reservations set at 7 days. However we have some customers reserving months out in advance. (Wants June 3rd,…
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SiteLink Adds Out-of-the-Box Online Rental Options to Web Template & SiteLinkStore [Press Release]
Easy, no-cost setup with simple Move-In button SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, is excited to announce new, free online move-in features for Web Edition customers. Highlights * The popular SiteLink Web Template now includes online rentals *…
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Online Move-Ins [Video]
https://youtu.be/nYh4IlrtUV4
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Does anyone think that Sitelink will ever have online rentals
I have been looking at these apps that work with Site Link that rent unit online. I can see paying these prices for large facility but a small operator can't afford these fees. I do think this is the future of our industry. These kids these days would rather do things online than deal with a person. Does anyone think site…
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Storage Facility on ClickandStor™ experiences 5,096% ROI increase!
ClickandStor™ brings massive ROI increases to storage facility's nationwide. A storage facility in Oregon using ClickandStor™ experience a 5096% ROI increase with 18 NEW monthly rentals. In Vermont, a client of ours had a 5089% ROI increase. ClickandStor™ can do amazing things for self storage facility's revenue…
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We require addresses, phone# ect... is there a way to defult and require Vehicle Lic plate numbers?
Recently we implemented a new policy (for the safety of our tenants) that if you did not enter the property in a 'vehicle' that you were unable to rent. This has helped keep the troubled "walk-in's" from renting. My question is, When renting a unit some fields are required fields that have to be filled in before advancing…
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New tenant multi unit move in
I cant seem to find any way to move a new tenant into 2 or more units without having to charge the cc more than one time. The only way i can seem to do this is to rent them 1 unit, charge the card then add another unit and run the card again. any ideas on how to do this or if it can even be done? Thanks
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Online Move Ins - The next generation
I am very keen to talk about online move-ins. We have had this technology in Australia for over 5 years with many thousands of online move-ins processed. As distinct from an online reservation which is just a promise, or a contact form, these move-ins have the first month's rent paid and the customer enters all details.…
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RapidStor - the first online move-in tool for self-storage - works on all major browsers
RapidStor has been designed to work on all major browsers including Google Chrome, Internet Explorer 7, 8, 9 and 10, Mozilla Firefox and Apple’s Safari browser. Working on as many browsers as possible means that you won’t have to worry about customers on older computers not being able to view and move into your units. Find…
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600+ Reservations & Move Ins Using RapidStor Technology [Article]
SiteLink Web Edition users that use the RapidStor module for their websites have now surpassed 600 Online Reservations and Move Ins, generating more than $2 million worth of Self Storage business. And this does not include National Storage to use our RapidStor technology engine for their online Move In and Reservation…
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Change in customer behaviour rewards self storage sites with online transactions [Article]
“This trend mirrors what we have noticed with customers using RapidStor technology” Dallas Dogger from Centreforce said. We developed RapidStor online move in technology over four years ago, it started off very slowly, but sites every day now rent storage spaces to their customers online 24/7 Consumer behaviour has changed…