Sitelink software vs gate software
Csterm
Registered User ✭
In setting up a new computer we somehow lost the ability to automatically delete a gate code on move out. Sitelink says its a problems with the gate software, gate software says its a problem with Sitelink. Any suggestions on how to get this fixed? Thanks very much for any help.
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Garrett_Boone SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified SiteLink Tech Support › ✭✭✭5
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Is that case you wouldn't need the code out of the system anyway since he/she will still be a tenant so don't randomize.
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Garrett_Boone SiteLink Tech Support, Daily Operations Certified, Advanced Operations Certified, Administrator Certified SiteLink Tech Support › ✭✭✭Hi @Char
There is a setting in SiteLink that will prompt the user to randomize the gate code during a move out, which will allow reusing the original code. This setting is found in the Move Out menu in Program Defaults. When a tenant is moved out, their access code will automatically be removed from your gate program provided the gate software is running.
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What if the tenant has more than one unit and uses same code for all?0
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This setting is turned on, however, we still have to remove from gate software by hand. Any more suggestions?0
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