Featured Categories
-
SiteLink General Discussions
Software Operations
-
How-To's
Answers to common how-to questions about SiteLink.
-
What's New
Learn about recent updates to SiteLink
**Comments and new posts are disabled at this time.**
INSOMNIAC Live!
Discussion List
-
Six Things You Didn't Know About INSOMNIAC Live Self-Storage Call Center!
1. Answered promptly, usually on the first ring, so you don’t miss any sales opportunities 2. Answered by industry specialists. Training, industry experience and attitude make all the difference 3. Answered consistently, so your brand is properly promoted 4. Answered by a bilingual staff, so you don’t miss out on sales or…
-
In the self-storage industry, you have to seize the call. (Or you’ll lose the customer)
A recent self-storage case study claims that 40% of calls into most storage facilities are not answered (yikes). When you spend a considerable amount of money and energy trying to get phones to ring, the last thing you can afford is for calls to slip through the cracks. After all, every prospective customer is vital to…
-
Winner ISS 2016 Best of Business: Best Call-Center Services [Video]
Welcome to a world where all calls are handled promptly and professionally by trained Storage Counselors—not ordinary call center employees. OpenTech’s self storage call center technology ensures that our staff knows everything about your facility: your location, your tenants, available units, pricing, policies and more.…
-
The most effective alternative to missing calls
Welcome to a world where all calls are handled promptly and professionally by trained Storage Counselors—not ordinary call center employees. OpenTech’s self storage call center technology ensures that our staff knows everything about your facility: your location, your tenants, available units, pricing, policies and more.…
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 2.1K SiteLink General Discussions
- 82 SiteLink myHub
- 50 Lead to Lease
- 16 Price Optimization
- 37 SiteLink Certified Professional
- 317 How-To's
- 97 Training Videos
- 7 Other Resources
- 211 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 67 Starting Out in Self-Storage
- 3 3rd Party Management
- 235 Regional Discussions
- 194 Miscellaneous Discussions
- 40 Industry Webinars
- SiteLink Marketplace
- 65 Self-Storage Website Design & Listing Services
- 34 Credit Cards & Payment Processing
- 33 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 66 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 26 Gates & Access for Self-Storage Facilities
- 10 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 59 News
- 30 Opinion
- 146 Lifestyle
Popular Tags
- SiteLink Training Videos 68
- Tech support 65
- Payments 53
- SiteLink myHub 51
- Marketing 39
- SiteLink Approved Answer 38
- Industry Webinars 36
- SiteLink eSign 35
- SiteLink Web Edition 33
- Webinars 32
- Credit Card 29
- SiteLink Certified Professional 29
- Reports 28
- Auction 28
- SpareFoot 27
- Lead to Lease 25
- Online Payments 24
- Web Marketing 24
- Invoicing 23
- Press Release 22
- Webinar Q&A 22
- Online Move Ins 21
- FAQs 21
- Trade Show 21
- forms 20