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IVR Technology Group

Leading intelligent Call Tracking and Call Routing provider

How often do call tracking reports come out? [FAQ]
Once it’s set up, call tracking is a self-service application. IVR Technology allows you to configure your call tracking application by logging on, selecting a number, and telling us where it should go. Monthly reports are great at determining treads, but our reports allow your business to measure your results in real…
How can call tracking improve customer service? [FAQ]
Answer: Your representative will provide better customer service when they get a head start on helping your customers. Your agent can find out who is calling ahead of time from a whisper message or a pop up on the screen. A whisper message can provide information such as: Where the customer is calling from Which of your…
What is call tracking? [FAQ]
Answer: Call tracking is the process of attaching a unique phone number to a company’s advertising efforts. This allows a company to determine which marketing initiatives drives the greatest results. (Click for more FAQs!)

How often do call tracking reports come out? [FAQ]
Once it’s set up, call tracking is a self-service application. IVR Technology allows you to configure your call tracking application by logging on, selecting a number, and telling us where it should go. Monthly reports are great at determining treads, but our reports allow your business to measure your results in real…
How can call tracking improve customer service? [FAQ]
Answer: Your representative will provide better customer service when they get a head start on helping your customers. Your agent can find out who is calling ahead of time from a whisper message or a pop up on the screen. A whisper message can provide information such as: Where the customer is calling from Which of your…
What is call tracking? [FAQ]
Answer: Call tracking is the process of attaching a unique phone number to a company’s advertising efforts. This allows a company to determine which marketing initiatives drives the greatest results. (Click for more FAQs!)