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If you have questions or need assistance, please contact Xercor Insurance Services, LLC. Claims: If you need to report a loss or speak to an adjuster regarding your existing claim, contact claims at 1-844-769-2904 or claims@xercor.com. Coverage Information: If you have questions about your insurance coverage, please…

Xercor Insurance Services, LLC was created with input from seasoned self storage operators and experienced insurance professionals to serve the unique needs of customers renting self storage units. This collective effort, made with both the customer and the self storage operator in mind, helped Xercor Insurance Services,…

If you have suffered a loss, please call the claims department of Xercor Insurance Services LLC at 1-844-769-2904 or complete the claim form below. The licensed adjuster will take your statement and immediately begin the claims process. In order to expedite your case, please make sure you follow these steps: * Notify the…

Self storage facilities are not responsible for their customer’s belongings while in a storage unit or space, which is why most rental or lease agreements require the customer to have insurance on their belongings. In an effort to provide convenient, accessible, and affordable insurance, your self storage facility has…

Following these steps found on the Claims Page or contact the Claims Department at claims@xercor.com or 1-844-769-2904 If you did not find the answer to your questions on this page, please contact Xercor Insurance Services LLC at 1-844-769-2904 or email at info@xercor.com.

Your insurance coverage terminates at such time as your rental agreement terminates, you fail to pay your premium payment, or upon your request to terminate your coverage with your self storage facility, providing you evidence separate coverage.

Yes, there is a $100 deductible. The amount of an approved claim payment will be in excess of the deductible, up to the “amount of insurance.”

Your insurance coverage starts once you have executed your lease or rental agreement, completed your Self Storage Tenant Insurance Enrollment Form, and paid your first premium payment. You will receive your Certificate of Insurance at the end of this process.