-
Snow Day
Anyone else?
-
Move-In & Move-Out Ratio?
Not sure if this is the appropriate place to post this but I'm wondering, for the NYC area, what is the average move-in & move-out ratio per week or per month? I'm just trying to gauge whether we're way off or not.
-
Why warehouses are the new offices [Video]
http://www.bbc.com/news/av/business-38731432/why-warehouses-are-the-new-offices
-
Move-In & Move-Out Rate
Hey Guys, I'm wondering, for the NYC area, what is the average move-in & move-out ratio per week or per month? I'm just trying to gauge whether we're way off or not.
-
e-sign tablet
is there a preferred tablet/computer to use for e-sign?
-
How is Prepaid Rent Refunded in Sitelink
Hello, I am new to storage and am learning Sitelink Software. I was curious about a scenario not covered in the training material so far. 1) Say you have tenant that is annual billing, on 1/1/17 rents a $100 storage unit, and prepays $1200 on that day for the entire year 2) Tenant decides on 3/31/17 that they want to go to…
-
Form Options
Good afternoon! Could SiteLink consider creating a receipt compatible with our Epson receipt printer? We've been able to minimize the amount of paper we use and it's more economical for us to print a smaller receipt, but with the current form receipt configuration it leaves off details of the receipt. If anyone has figured…
-
The egg or.....the Chicken
It's a new year....surely someone has figured this out by now! Let's put a spin on this.. Customer service personally vs. kiosk....which do you prefer as a manager?
-
Lead to Lease in SiteLink myHub delivers ultimate control on a corporate-wide level
Did you know? The new Lead to Lease workflow in SiteLink myHub Corporate Control gives you ultimate control over leads and reservations on a corporate-wide level. It’s like a bird’s-eye-view of all leads coming into all your stores–from your website, phone, email, and more–giving you the power to convert to reservations in…
-
Monday's issues
-
Dogs Allowed, and We’re Better for it
SiteLink is a dog-friendly office and a second home to a variety of pooches. At SiteLink, we believe that dogs reduce stress, improve cooperation, foster trust and allow employees to make their office feel more like home. Read about SiteLink's dog policy and view a photo gallery of some the K9s who come to work.…
-
Tenant Insurance
We are wanting to start offering insurance to our tenant's and I am reaching out to get your advice on who you go with and why? I know some facilities require their tenant's to have insurance and some don't, some offer insurance and some don't. I am wanting to see what your suggestions are as to why you require it or why…
-
Mass Email
Is there an easy way to send an email to all customers? We have made a ton of security upgrades and I would like to let everyone know what we have done.
-
What reports do you allow your employee to have access to?
What reports do you allow your employee to have access to? I think that they should have access to Tenant Reports, Unit Reports, Merchandise Reports, Deposit Reports and Insurance Reports but as far as Financial Reports I do not think they should have access to all of them. I wish Sitelink would let you choose which…
-
Santa visits SiteLink
A special visit from Annas Gourmet (Chris Duke and Anna Duke - wearing Santa Hats) made our afternoon "Sweeter"! Great job on fulfilling our order and thank you for the treats!
-
void a payment authority!
I took in a multiple tendered payment. I received a check for $60.00 and $69.00 on a Visa. I mistakenly left the full amount, $129.00 as all check, then also did the Visa for $69.00. The system will not let me (part time relief) OR my manager void the check payment so we can redo it as the proper amount, $60.00. What are…
-
Manually printing an Invoice
How do I manually print an invoice for an account? We just did our conversion a few weeks ago, and it has come to my attention that invoices for most accounts have no shown in the reminders to print. I have one customer in particular (that I can think of right now) that will be an absolute MESS if he doesn't get his…
-
WEBINAR Q&A: Top Technology Essentials for Facility Automation
Below is the list of Answers to the Questions asked during the October 25, 2017 Industry Webinar with Peter Spickenagel from CallPotential. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Which methods of collections/follow-up do you find the most effective? A. With technology changing,…
-
WEBINAR Q&A: Artificial Intelligence and the Self-Storage Operator
Below is the list of Answers to the Questions asked during the August 23, 2017 Artificial Intelligence industry webinar with Scott Styer and Ashley Shealey. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Can I set up AI (Artificial Intelligence) using software I already have such as…
-
WEBINAR Q&A: Live Chat & 24/7 Pay-by-Phone: Great for Tenants & Your Business
Below is the list of Answers to the Questions asked during the September 20, 2017 Industry Webinar with Shannon Charbonneau from XPS Solutions. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Does my website company have to create a live chat feature from scratch? A. There are many…
-
WEBINAR Q&A: Capturing Caller Data from Your Point of Sale
Below is the list of Answers to the Questions asked during the December 6, 2017 Industry Webinar with Wey Wey Wong from IVR Technology Group. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Does your system have the capability to get caller address, city and zip just from the initial call…
-
WEBINAR Q&A: Integrate Charitable Giving To Grow Your Self Storage Business
Below is the list of Answers to the Questions asked during the November 15, 2017 Industry Webinar with Susan Miller and Elizabeth Jones from Kure It Cancer Research. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. What’s the easiest way to let customers know about donating to Kure It…
-
WEBINAR 9/20/17: Live Chat & 24/7 Pay-by-Phone: Great for Tenants & Your Business
Benefits of Offering Live Chat and Around The Clock Pay By Phone September 20, 2017 with Shannon Charbonneau from XPS Solutions and SiteLink's Chuck Vion Make sure you’re relevant online and by phone! Live Chat and 24/7 Pay-by-Phone features allow you to: Keep your website relevant and more than just a static, onscreen…
-
WEBINAR 12/6/17: Capturing Caller Data from Your Point of Sale
Boost Return on Investment and Capture Caller Data from Your Point of Sale December 6, 2017 with Wey Wey Wong of IVR Technology Group Capture caller data and never miss a lead! Learn how to track inbound calls at the POS level using TeleTracker while automatically populating a caller’s information into the POS screen. Did…
-
WEBINAR 10/25/17: Top Technology Essentials for Facility Automation
Top Technology Essentials for Tenant Convenience and Facility Automation with Peter Spickenagel from CallPotential October 25, 2017 Learn how top operators are using a variety of technology tools to replace repetitive tasks with self storage automation. See how automation is quickly becoming your manager’s sharpest tool…
-
WEBINAR 7/12/17: Using the Right Marketing to Get the Right Tenants
Promotions and Incentives: Using the Right Marketing to Get the Right Tenants presented on July 12, 2017 with Chuck Vion and Brett Billick, Chief Marketing Officer at SpareFoot Webinar Highlights: Incentives: What should you be offering to convert consumers to self-storage tenants? First Month Free Syndrome: Which offers…
-
WEBINAR 8/23/17: Artificial Intelligence and the Self-Storage Operator
Storage Intelligence for the Smarter Operator August 23, 2017 with Scott Styer from The Nicholson Companies Learn how today’s smarter self-storage operator uses artificial intelligence to maximize revenue, develop managers and improve operations Harness the data within your management software to fine-tune your operation…
-
To leave or not to leave....That is the Question.....
I have a question to pose to you all...... do you take down your decorations the day after Christmas or do you leave them up and ring in the New Year with them? Some traditions say if you leave them up, you take the bad decisions and hardships into the new year....Others say, put away the old and make way for the new!! Any…
-
NOVEMBER 2017 POLL: How often do you perform a Daily Close?
How often do you perform a Daily Close?
-
what is the most outrages thing you have seen a customer do?
So today my facility held an auction,leaving me to clean out the units that didn't sell. I throw everything in our dumpster on site of course.So lets get to it I thew a box of food in the dumpster noodles,peanut butter jelly spices and ketchup it had a lot of food in with roaches and what ever has decided to eat to...i…