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Are you tough but fair? Job opening coming up
Hi All, We're looking for a full time manager for a facility that we're buying between T'giving and Christmas. Mooresville is a nice town up by Lake Norman in North Carolina. No on property apartment but cost of living in North Carolina is pretty great. Previous experience a must, Site-link experience a plus. Have you been…
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Let's go exploring - screen background
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Emailing Greetings
Forgive me if there is, (I can't locate one) but Is there a link to email customer Holiday/Birthday greetings? I would love to do that for our tenants.
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New breed of self-storage buildings filling need across South Florida [Article]
Self-storage facilities may be mundane industrial buildings, but they're eye-catching profit centers for South Florida investors and developers. Market observers say supply is nowhere near demand as the tri-county region becomes increasingly urban with downtown renters and condo owners in need of more room to stash their…
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Finding Locks on non Rented units.How do 'YOU' deal with this?
Im new to the Storage Industry, I'm Just wondering how to deal with matter?
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Centreforce Technology Group Wins Distinguished SSAA Service Member of Year Award
SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, is proud to announce that the Self Storage Association of Australasia (SSAA) has awarded the industry’s most prestigious supplier award to its representative, the Centreforce Technology Group, at this year’s…
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What's Cooking?
Happy Thanksgiving everyone! Do you have a special dish planned that gets rave reviews year after year? Go ahead and share!
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Do you require address changes have a signature? Is an e mail good enough?
At our facility we store mostly boats and vehicles. Can be tricky when having to auction one off.
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Merchandise Sales in myHub?
Currently, myHub has merch sales within a customer account but not from the home page. Will a Merchandise Purchase option be added for walk-ins?
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Late fee schedule
Hi, I am having trouble understanding and quoting the next time a fee hits for a tenant. My late fee schedule is on day 30 of delinquency a $25 fee assesses and so on. However when I go into days past due it will say that tenant is 29 days late, but there is a fee to process. I can count the days late on a calendar and see…
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Webinar 11/15/17: Integrate Charitable Giving To Grow Your Self Storage Business
Integrate Charitable Giving To Grow Your Self Storage Business with Susan Miller and Elizabeth Jones from Kure It Cancer Research November 15, 2017 Creating a company culture centered on giving back can have many rewards. Offering integrated donations during rental process can go a long way in customer loyalty and…
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Moustaches and more - Get in the Spirit of Giving - National Philanthropy Day 2017
November 15th, 2017 was officially National Philanthropy Day, "a celebration of philanthropy—giving, volunteering and charitable engagement—that highlights the accomplishments, large and small, that philanthropy—and all those involved in the philanthropic process—makes to our society and our world." - NPD website Want to…
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2017 Southeastern Self Storage Convention & Trade Show, November 13 & 14, 2017
NCSSA -2017 Southeastern Self Storage Convention & Trade Show - November 13 & 14, 2017 Charlotte Marriott City Cente They have 100 Carolina Panthers Football tickets for the Monday night game for sale as an add-on to your registration The festivities are due to begin on Monday, November 13th at 1 PM and will end at 2 PM on…
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Site Map
My map was created with a North - South orientation (Top to Bottom). The property is approx 1000 ft in length. Printing a "whole site map" results in a very tiny map. Would it be possible to change the entire orientation 90 degrees? I know units can be shifted but what about the whole map? Printing to legal size paper…
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EMV is Available!
EMV® (“Chip”)
Processing is Now Available! So NOW is a Great Time for
a Primer on EMV Technology By now, you are surely aware of EMV
technology (also known as the embedded chip) used globally in place of a
magnetic stripe on credit cards. Now the option to process EMV transactions is
your decision. This is a good…
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Would you rather use an ATM or a bank teller for most transactions?
Do you embrace automation whenever you can?
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Improve your typing skills [Game]
It's fun too. http://play.typeracer.com/
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Fall Back this Weekend!
Don't forget to turn back all your clocks Saturday night! Fall back is just the best, isn't it? An extra hour of sleep for no reason whatsoever :) For a deep dive into why we still do this, read Daylight Saving Time 2017: A Guide to the When, Why, What and How from Live Science. If you're curious if Daylight Savings Time…
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This Tenant Killed Me
He didn't really kill me, but I did get a little mad. A 20-some year old tenant walked into my office and asked when the dumpster was going to be emptied. "Friday," I said. "Bad luck. I dropped my retainer in there and am going on vacation this weekend. Would you mind looking for it? It's in a yellow container." ... What?
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It's Friday! Anybody else feel this way?
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From trial by fire to shadowing—how do you train new staff?
On-boarding a new employee takes time, but there are lots of ways to go about training. Maybe they watch a training video, or does it just depend on the person you're hiring? Tell us what works for you to get a new team member up and running!
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KSSOA - 2017 Fall Conference & Trade Show
Crestview Country Club, 1000 N 127th St E, Wichita, KS 67230 United States Tuesday, November 14, 2017, at 11:00 AM until November 14, 2017, at 4:00 PM CST Updates on State Sales Tax and Reclassification of Storage - Speaker Panel including Brian Byrd (Landvest), Larry Goldman (ARGUS), Ryan Rogers (StoreHere), and more. -…
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Word of Mouth or Google Search: What's more valuable?
Is word of mouth more valuable than a Google search? The value of word of mouth recommendations is undeniable. It’s one of the most powerful marketing tools and can form a significant part of your business’ turnover. However, the increase in technology over the past two decades has created a 24/7 society, with customers…
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Does SiteLink have a suspend or freeze acct/unit function?
Does SiteLink have a suspend or freeze acct/unit function? This would be useful for situations where you need to suspend the continuation of accruing added charges and fees without having to vacate the unit leaving the existing charges on the account and making sure the unit is not shown as available. For example, a…
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Is there a "Log in" history for myHub??
Is there a "Log in" history for myHub??
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A good chuckle...
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OCTOBER 2017 POLL: How do you integrate charitable giving into your operation?
If more than one answer applies, choose the one you feel has been most successful. Feel free to add specifics as a comment to this thread.
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Filling a previous manager's shoes
When coming into a new facility that was previously run by someone else how do you handle the customers? Especially when their customer service is unbeatable? They had went through hoops to please tenants and changed the policies to fit a tenants needs.
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Its the season to be Thankful!
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Why Does Your Seat Need to Be In an Upright Position During Takeoff and Landing?
Just in case you were wondering, read about it here :)