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Multiple employees with same initials
Hey guys! Have you ran into the problem of having employees with the same initials? If so, how did you differentiate them in SiteLink so when notes are left you know who they are from?
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tenant screen additional and alternate
What is the difference between an additional address and alternate - how do we get additional people on the lease?
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Best In Show - will it be the border collie or the pug?
The Westminster Dog Show is wrapping up this eve in New York, I like to watch a little bit and see which pooch wins. Last year, it was a German shepherd named Rumor. Anyone else a fan?
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Cremains (ashes) in abandoned or auctioned units?
What have folks done with cremains or ashes found in storage units?
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Collating Lease Agreements and other Documents Generated in Sitelink
I am looking for assistance on how to collate documents as they are printed for site link. For example if I print two lease agreements, our printer currently prints them each page twice. This forces me to have to separate the document into two piles (containing one of each page). Is there a way to collate them as they are…
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What do you look for when buying containers?
Whether you're in the self storage or portable storage industry, what things do you take into consideration when looking to purchase containers for your business?
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Going Truely Paperless
How many of you are going completely paperless....and not just leases ? If you are, how are you storing non-lease documents electronically...are you using eSign or other methods ? Please share
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How to move in a multi-unit tenants using a single lease for all units with eSign ?
Is it possible to a multi-unit tenant using a single lease that can be eSigned ? In Sitelink ...do you have to do each tenant and lease separately ? The only work around seems to be to use the "Put Tenants in Units"....where this assigns all the units to a single tenant. But what about the lease....can you issue a single…
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Third "type" of account?
Does anyone know if there is a way to set up a third type of account for a tenant? Currently the only options I see are commercial and residential on the tenant screen.
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Capitola Storage's newest addition... Baby Asher! born on 01-31-18
Congrats to Josh, proud new father of a happy & healthy baby boy! Asher Emanuel Nathan, born January 31st. 6 lbs. 5 oz.
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Proposed self-storage facility at former Mountain View Elementary School site [Article]
Over the objections of nearby residents, the Cobb Planning Commission Tuesday recommended approval of a climate-controlled self-storage facility at the former Mountain View Elementary School site. The vote was 4-1, with planning commissioner Thea Powell opposed. The 105,340-square foot building has been added to a…
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Can't Think Of Anything New To Attract Customers
Is anyone out there been through a time like this at some point in your storage career?
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VACATION DESTINATION CHOICES!
Thinking of taking a couple of Vacations this year. Was curious if anyone has visited these places or is from Either of these places and/or has recommendations =) 1. Canada 2. Florida 3. Maryland/DC THANK YOU!!
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It's National Pizza Day! Are you celebrating?
Guess what? Today, February 9 is NATIONAL PIZZA DAY! This is very exciting as I always look for an excuse to get a pizza :) Anyone have plans? Looks like there are some special pizza deals out there...
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Emails
We have GoDaddy for our emails, but we are needing to send more emails but not wanting to spend an arm and leg with GoDaddy. What do you use to send emails? Or should we suck it up and spend money with GoDaddy? We are having to break up our invoices and credit cards (emailed receipts) into groups which is an inconvenience.…
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The new Lead to Lease in myHub – how's it going?
The August software update included a new Lead to Lease menu in myHub. One goal was to simplify and better organize the lead to rental process with a single-screen, top-to-bottom workflow – fewer clicks with a complete view of rates, specials, options and competitor pricing. Have you tried it, and how's it working for you?…
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Using Mobile Technology to Increase Customer Convenience: An EasyCode Case Study from PTI
Mobile apps have changed the way we interact, work, and live. From listening to music to checking fantasy football scores to checking email, mobile apps have enhanced and improved billions of lives across the globe. But how can you leverage mobile apps and technology to improve your self storage business? Well, EasyCode…
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Auctions
I was wondering if any of you would share your experience with auctions at your facilities...do you hold them or do you do the storage auctions online?
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Anyone like garage sales?
Well, you're not alone! According to Statistic Brain, about 4,967,500 items are sold at garage sales each week. Earning a U.S. weekly revenue of $4,222,375. More facts: Average profit margin when these items are resold on eBay: 462% Average price of a garage sale item: $0.85, with yard equipment being the big earner at an…
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Is being a good listener part of your job?
Many people have a good (or interesting, sad, exciting, you name it...) reason around why they're renting self-storage. Have you ever had to lend an ear as a customer tells their story? Is it simply part of the job?
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The Big One Is Coming. What Will Happen to Portland? [Article]
The Northwest is long overdue for a devastating earthquake. Here’s what to know. Think of Oregon geology as a clock, measuring time in earthquakes—46 major coastal quakes over the last 10,200 years. Tick: a magnitude 8 on the Richter scale. (Bigger than the quake that killed 63 people in the Bay Area in 1989.) Tock: a…
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Where’s Your Data? The Scoop on SiteLink Server Load, Security and Uptime [Article]
SiteLink Reliability SiteLink is completely invested in ensuring that your data is safe and only as accessible as you allow it to be. You can rely on the fact that SiteLink’s servers–the physical place where your data is stored–are configured and certified for the highest level of data security.Highlights * SiteLink…
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The Place Where Stuff Happens - a Snapshot of Self-Storage in Phoenix [Article]
Although an endless series of doors stretched down the hall on either side, Terina Giordano knew exactly where to turn to reach the exit. “Just row after row,” Giordano said with a grin, walking purposefully down the corridor. “You learn your way around after a while.” Knowing her way through a self-storage maze is part of…
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How...to Create a Comparison chart in SiteLink for neighboring competition
Now that I have learned how to use the comparison tracker, is there a chart (Pie etc) that can be created? Corp likes charts, lol, ty!
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WORKAROUNDS
Hi there, this is our second time using Sitelink, its much better than it was 7 years ago but still not perfect for us in the UK. One of the issues we find hard to fathom is the many cases where you have to account for things outwith Sitelink, case scenario: Customer
moves out. Operative
does not click the prorate at move…
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Paperless
Does site link have an option to add things like scanned DL & Docs. Outlook emails etc into cust accts? Thankyou!!
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JANUARY 2018 POLL: What software do you use to manage incoming calls to your facility?
Leave a comment to elaborate on your workflow. Do you wish it had more features? Or maybe you don't use any software, tell us what works for your store!
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Ever checked out the SiteLink Services Status Page?
Did you know? SiteLink posts its server status on its very helpful, detailed and informative services page. Any known issues with the SiteLink infrastructure are shown here, and you can subscribe to updates and alerts to keep you informed of any issues that come up. •View charts showing response times in different regions…
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Happy's Flea Market in Roanoke to become self-storage facility [Article]
What Will Happen to Happy's Flea Market in Roanoke? Years ago, in it's heyday, Happy's Flea Market and Mall drew consistent weekend crowds. The building eventually fell into disrepair, the vendors were kicked out and the property went up for sale. For two years, it's been consistently quiet. "I have been inside, it's quite…
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Cedar-lined storage units: The next big thing in self-storage?
A Tarrytown storage facility is now offering cedar-lined closet storage units where where folks can keep their seasonal or special clothing, shoes and belongings neat and tidy. "Lined with cedar, these innovative closet units are ideal to repel all kinds of pest, prevent the growth of mold or mildew and keep valuable…