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Elkhorn homeowners lose lawsuit over self-storage development
In one of the more contentious battles of Omaha’s ongoing self-storage wars, Elkhorn area homeowners took their fight all the way to the Nebraska State Supreme Court and lost. Elk Valley and Skyline Ranch homeowners had sued the Omaha City Council and Planning Board over the city’s 2015 approval of a storage…
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RECAP: NSSOA Fall Conference 9/26
The Nebraska Self Storage Owners Association Fall Conference is September 26, 2017! Don't miss featured speaker Scott Zucker discussing the new Self-Storage Facilities Act (Legislative Bill 492) and answering your questions. SiteLink will be attending this event! Are you going?
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ReCap! TSSA Annual Conference October 2018
The Texas Self-Storage Association Annual Conference! October 18 - 20 Henry B. Gonzalez Convention Center, San Antonio, Texas This year's conference theme is "Reinvented" and focuses on solutions to typical obstacles in the self-storage industry. Don't miss SiteLink's Mini Theater Session: The Self-Storage Industry’s First…
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What are your marketing ideas?
I have been pushing marketing a lot lately but I am running out of ideas. What do you all do for marketing your location?
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Vacation Contest! (We're not giving away a free vacation.)
But we ARE going to give a beautiful "Best Vacationer" badge to the person with the best photo of their vacation. Whichever picture has the most "likes" wins! Here's a photo for inspiration: Nice, France
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Sitelink Print OR E-Sign Option
For facilities that use E-sign.. How do you deal with older customers who demand signing a paper lease and are not comfortable with electronically signing? We use bluemoon leases through the TXXSA to comply with Texas State laws. We have ours set to E-sign, but I wish there was an option to have it set to E-Sign, Or Print…
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RECAP! Maryland SSA Annual Meeting 10/23
Maryland SSA Annual Meeting October 23, 2017 Hilton BWI Airport Hotel, Linthicum Heights, Maryland SiteLink's James Renouf presented "Grow through Reporting" to the MDSSA audience. Did you get to visit the trade show? Tell us how it was!
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Move out status set to "Clean" not "Vacant"
Will Sitelink make this simple change to a unit's status, after a customer vacates a unit its status should go to "clean", and once we clean we can than change this to vacant and ready to go, Storman does this and its the only change I don't like since moving to Sitelink, I was able to just print out a list of units to…
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RECAP! The SSALA Fall Expo, November 8, 2017
SSALA Fall Expo - November 8, 2017 Holiday Inn South, Baton Rouge, LA The Board of the SSALA is very excited to announce our headliners for the Fall Expo 2017 in Baton Rouge, November 8th. Ann Ballard, The Hat Lady, and Scott Zucker, counsel for the national Self Storage Association, will be bringing their many years of…
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Haunted House set up in storage facility for exposure?
Has anyone ever set up a Haunted House in their storage facility and if so how did it go? I'm thinking about doing this to raise money for a charity that our company sponsors and for the exposure. Looking for pointers, advise, and any thoughts on this.
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Writing off bad debts
Is there any way to UNwrite off bad debts? Like when they come in to pay their balance long after it's been written off?
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HALLOWEEN COUNTDOWN!
DOES ANYONE HAVE ANY PLANS??
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How to Identify Unknown Vehicles
Hello storage world. I am the property manager of a very large Boat and RV park in Canton, Ga. I am new to this property and the previous manager left things in disarray. I have multiple unidentified vehicles that I need help in figuring out who they belong to. I have already tried the Sheriffs office, the Marshalls office…
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Charity Storage and Sitelink
I just completed my first Charity Storage auction using SiteLink, and I am not sure what to do. :/ Does anyone have a process, start to finish, for using SiteLink with Charity Storage? We haven't developed a process yet, and any ideas or feedback from the community would be greatly appreciated. Thank you.
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Most logical way to store cats...
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Suggestion to Sitelink Regarding Notes
Sitelink I'd like to be able to Flag an outgoing Email as a Collection Note. When sending an email in sitelink under notes it doesn't show we have made any collections calls under our Manangement Summary. I have to copy & paste that I sent an email to show up on our Manangement Summary. Any Suggestion?
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RECAP! Virginia SSA Annual Meeting 10/24
Join SiteLink's Olivia Austin at the Virginia SSA Annual Meeting in Richmond! October 24, 2017 at the Richmond Marriott Downtown Learn all about reports from Olivia and Kelley Dvorak from AAAA Self Storage when they present "Grow Through Reporting" at the conference. It's a fantastic opportunity for storage owners,…
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Reverse NSF from same day.
Had an overseas tenant call to make a payment and to notify us that the checks coming in from a bank were not valid. Saw that our other employee took a check payment today so I just did an nsf to get the rent back to this month and took a credit card payment. We shredded the invalid check and when I noticed my error about…
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ReCap - Illinois SSA Annual Meeting Nov. 8th
2017 Illinois SSA Fall Summit - November 8, 2017 Wyndham Springfield City Centre, Springfield, IL SiteLink is sending our own Jennifer Aalfs, stop by and say hi and introduce yourself. We all like to make new friends! For more info.
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ReCap 11/8: CSSA 12th Annual Ontario Conference
Canadian Self-Storage Association Conference, Tradeshow and Networking Reception November 8, 2017 The Sheraton Toronto Centre Hotel, Toronto Show was great and Bob and Sheryl got to make some new friends and see some old colleagues. Can't wait to go back next year. Stop by and say hi to Sheryl Scott and Bob Myers from…
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Spell Check in tenant notes for Web Edition??
Will this be a feature?? Love it in MyHub......
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PRICELESS POSSESSIONS
Customers have strong emotional attachments to their belongings. As unsettling as it is, they trust that a storage facility will guard their valuables as their own. The worth that one places on their valuables is often overestimated, so it’s not surprising that customers are extremely possessive of their ‘things.’ We…
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Friday the 13th is bad for business!
Friday the 13th Is Back. Here's Why It Scares Us. Anyone having a bad day out there? "It's been estimated that $800 or $900 million [U.S.] is lost in business on this day, because people will not fly or do business they normally would do." [Read more from National Geographic]
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Self Storage Development in U.S. on the Rise in 2017
Dallas, Miami and New York are Leading Metros for New Projects According to CBRE, new construction of self-storage facilities is on the rise, with approximately 900 facilities expected to be constructed in 2017 - a 50% increase on the 600 new projects constructed last year. Dallas is expected to see the most new…
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Credit Card Processor
Recommendations on Credit Card processing companies that are compatible with Site Link, and swipe versus chip.
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Late letters not printing....
For some reason when I am processing my late letters from the task menu the fees are being added but they are not printing after they process. I have to go back in and check all the tenants and print from the letters section. I do not remember having to do this before? Is this something that changed in the last update?
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REACP! NYSSA Annual Fall Members Conference 10/16
The New York Self Storage Association Annual Fall Members Conference October 16 - 17, 2017 Westchester Marriott, Tarrytown, New York Join SiteLink's David McCormack at the New York Self Storage Association Annual Fall Members Conference! It's shaping up to be a very exciting event with the official launch of the new…
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REACP! WSSA Fall Conference & Tradeshow 10/16
Monday, October 16, 2017 The Wilderness Resort, Wisconsin Dells, Wisconsin Say hi to SiteLink's Jennifer Aalfs and James Renouf at this year's Wisconsin Self Storage Association Conference & Tradeshow! This year marks the 15th anniversay for the WSSA so it's sure to be an exciting event. Don't miss the SiteLink Panel…
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COMING UP! 2017 European Self Storage Conference 10/17
SiteLink's Markus Hecker will be at the 2017 FEDESSA Self-Storage conference! October 17 - 18 Maritim proArte Hotel, Berlin, Germany Each year, the SSA UK organizes a two-day European conference both for SSA UK members and for members of the other European self storage trade associations who are part of the European…
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How did you get started in self-storage?
I know there are some good stories out there :) Tell us the how and why...