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WEBINAR Q&A: What Can Your Self-Storage Customer Afford?
Below is the list of Answers to the Questions asked during the January 17, 2018 Industry Webinar by Paul Darden from Storage Income Pros. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. How can I find money that’s being “left on the table” at my facility? A. There are several places you…
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WEBINAR 1/17/18: What Can Your Self-Storage Customer Afford?
What Can Your Self-Storage Customer Afford? Live with Paul Darden of Storage Income Pros January 17, 2018 at 2:00 PM EST Win the battle on maximizing your income – instead of the race to the bottom for the lowest rental rate. When markets get super competitive, it helps to know what the customer/tenant can afford. This…
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Snow Day
Anyone else?
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Move-In & Move-Out Ratio?
Not sure if this is the appropriate place to post this but I'm wondering, for the NYC area, what is the average move-in & move-out ratio per week or per month? I'm just trying to gauge whether we're way off or not.
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Why warehouses are the new offices [Video]
http://www.bbc.com/news/av/business-38731432/why-warehouses-are-the-new-offices
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Move-In & Move-Out Rate
Hey Guys, I'm wondering, for the NYC area, what is the average move-in & move-out ratio per week or per month? I'm just trying to gauge whether we're way off or not.
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e-sign tablet
is there a preferred tablet/computer to use for e-sign?
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How is Prepaid Rent Refunded in Sitelink
Hello, I am new to storage and am learning Sitelink Software. I was curious about a scenario not covered in the training material so far. 1) Say you have tenant that is annual billing, on 1/1/17 rents a $100 storage unit, and prepays $1200 on that day for the entire year 2) Tenant decides on 3/31/17 that they want to go to…
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Form Options
Good afternoon! Could SiteLink consider creating a receipt compatible with our Epson receipt printer? We've been able to minimize the amount of paper we use and it's more economical for us to print a smaller receipt, but with the current form receipt configuration it leaves off details of the receipt. If anyone has figured…
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The egg or.....the Chicken
It's a new year....surely someone has figured this out by now! Let's put a spin on this.. Customer service personally vs. kiosk....which do you prefer as a manager?
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Lead to Lease in SiteLink myHub delivers ultimate control on a corporate-wide level
Did you know? The new Lead to Lease workflow in SiteLink myHub Corporate Control gives you ultimate control over leads and reservations on a corporate-wide level. It’s like a bird’s-eye-view of all leads coming into all your stores–from your website, phone, email, and more–giving you the power to convert to reservations in…
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Monday's issues
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Dogs Allowed, and We’re Better for it
SiteLink is a dog-friendly office and a second home to a variety of pooches. At SiteLink, we believe that dogs reduce stress, improve cooperation, foster trust and allow employees to make their office feel more like home. Read about SiteLink's dog policy and view a photo gallery of some the K9s who come to work.…
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Tenant Insurance
We are wanting to start offering insurance to our tenant's and I am reaching out to get your advice on who you go with and why? I know some facilities require their tenant's to have insurance and some don't, some offer insurance and some don't. I am wanting to see what your suggestions are as to why you require it or why…
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Mass Email
Is there an easy way to send an email to all customers? We have made a ton of security upgrades and I would like to let everyone know what we have done.
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To leave or not to leave....That is the Question.....
I have a question to pose to you all...... do you take down your decorations the day after Christmas or do you leave them up and ring in the New Year with them? Some traditions say if you leave them up, you take the bad decisions and hardships into the new year....Others say, put away the old and make way for the new!! Any…
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what is the most outrages thing you have seen a customer do?
So today my facility held an auction,leaving me to clean out the units that didn't sell. I throw everything in our dumpster on site of course.So lets get to it I thew a box of food in the dumpster noodles,peanut butter jelly spices and ketchup it had a lot of food in with roaches and what ever has decided to eat to...i…
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NOVEMBER 2017 POLL: How often do you perform a Daily Close?
How often do you perform a Daily Close?
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what news of 2018?
Any one want to share a resolution for the new year? Are these a thing of the past?
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WEBINAR: Export Successfully with SiteLink TOTAL Accounting
Available on-demand! Hosted by James Renouf - SiteLink Customer Support / Corporate Trainer on March 18, 2015 SiteLink TOTAL Accounting delivers financial reporting, audit tools and integration with the accounting software of your choice; included in SiteLink Web Edition at no additional cost. Export Successfully To Your…
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Congratulations December 2017 SiteLink Certified Professionals!
Looks like we wrapped up 2017 with a long list of newly certified SiteLink professionals! Hundreds of users have been recognized for proficiency in SiteLink self-storage management software since the course was launched in September 2017. We are thrilled so many StorageForum users have found these courses to be rewarding…
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New Year's plans - going out or staying in?
It's going to be VERY COLD here in Raleigh on New Year's eve - but they have lots of outdoor events if you're willing to brave the weather, including an "acorn" drop at midnight (Raleigh is the city of oaks:)) What's going on in your town?
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Manually printing an Invoice
How do I manually print an invoice for an account? We just did our conversion a few weeks ago, and it has come to my attention that invoices for most accounts have no shown in the reminders to print. I have one customer in particular (that I can think of right now) that will be an absolute MESS if he doesn't get his…
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Buying new containers for self-storage facility
Until last month I was in the self-storage business with one of my great friends. The business was good but I had to move here to America for some personal reasons. Anyway, I am planning to start something similar here. While most of the planning is done, I am looking for a place to buy containers. Since I am new here…
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void a payment authority!
I took in a multiple tendered payment. I received a check for $60.00 and $69.00 on a Visa. I mistakenly left the full amount, $129.00 as all check, then also did the Visa for $69.00. The system will not let me (part time relief) OR my manager void the check payment so we can redo it as the proper amount, $60.00. What are…
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Unit Locked Nothing In it.
Hello All, I have a unit that was rented and the tenant never move in? I can see over the top and verify the unit is empty. I am able to just cut the lock and move out the tenant?
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2018 SSA Executive Ski Workshop
50 Big Sky Resort Road Big Sky, Montana 59716 Monday, January 22, 2018, at 5:00 PM until January 25, 2018, at 9:00 PM The four-day workshop serves as an opportunity to deliver pertinent industry updates, facilitate education, conduct business and build relationships with an elite industry group in an informal and relaxed…
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MeSSA 2018 Winter Meeting
Muddy Rudder 1335 US-1 Yarmouth, Maine 4096 Thursday, January 18, 2018, at 9:00 AM until January 18, 2018, at 4:00 PM EDT Winter Meeting! The winter meeting will be on January 18, 2018, at the Muddy Rudder in Yarmouth. Take a break from snow removal and join us for food, drink and our “Panel of Experts.”
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2018 New York Self Storage Investment Forum
The Union League Club 38 East 37th Street New York, NY 10016 Tuesday, January 09, 2018 at 8:00 AM until January 09, 2018 at 5:00 PM EDT National real estate and finance professions will come together to evaluate and discuss New York’s self storage marketplace in the Finance Capital of the World. This is an informative…
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How an overweight shelter dog saved this man's life [Article]
This one's a really sweet story, had to pass it on :) (CNN) – Life as a 340-pound man had become unmanageable for Eric O'Grey. He tried dieting, but nothing worked. Then two things happened seven years ago that inspired him to go see a naturopathic doctor. When he wasn't traveling for work as a salesman for GE, the…