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Late letters not printing....
For some reason when I am processing my late letters from the task menu the fees are being added but they are not printing after they process. I have to go back in and check all the tenants and print from the letters section. I do not remember having to do this before? Is this something that changed in the last update?
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REACP! NYSSA Annual Fall Members Conference 10/16
The New York Self Storage Association Annual Fall Members Conference October 16 - 17, 2017 Westchester Marriott, Tarrytown, New York Join SiteLink's David McCormack at the New York Self Storage Association Annual Fall Members Conference! It's shaping up to be a very exciting event with the official launch of the new…
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REACP! WSSA Fall Conference & Tradeshow 10/16
Monday, October 16, 2017 The Wilderness Resort, Wisconsin Dells, Wisconsin Say hi to SiteLink's Jennifer Aalfs and James Renouf at this year's Wisconsin Self Storage Association Conference & Tradeshow! This year marks the 15th anniversay for the WSSA so it's sure to be an exciting event. Don't miss the SiteLink Panel…
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COMING UP! 2017 European Self Storage Conference 10/17
SiteLink's Markus Hecker will be at the 2017 FEDESSA Self-Storage conference! October 17 - 18 Maritim proArte Hotel, Berlin, Germany Each year, the SSA UK organizes a two-day European conference both for SSA UK members and for members of the other European self storage trade associations who are part of the European…
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How did you get started in self-storage?
I know there are some good stories out there :) Tell us the how and why...
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credited rent from first day of the month moved out units
it´s first day of the month and got to sign off or move out from system vacated units. is there any way that credited rent doesn´t go as a bad debt increasing concession?
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EMV Equipment Needs
Do you know when SiteLink will be allowing new equipment to be integrated into the program to allow for EMV cards? What credit card equipment can be used?
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Sitelink Financial Reports
Hello everybody- So right now I have been using Sitelink since 2012 and I'm pretty familiar with the platform. However I was wondering if anyone knew if there was a financial report that shows new rental income on a monthly basis? If you have that information please let me know where I can get that report from. Thank you!…
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BBB on homes: You'd better shop around when selecting storage unit
As many homeowners throughout the greater Houston area work on rebuilding or repairing their homes following Hurricane Harvey, it is important to consider where you will store your furniture and belongings during this recovery process. You may be able to store some items in your home, especially if you live in a two-story…
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For storage history buffs....
The “storage castle” changed East Colfax in 1926, and then never changed again United Stor-All Central Denver Self Storage on East Colfax Avenue. (Kevin J. Beaty/Denverite) Nearly a century ago, builders marked a pivotal moment in Capitol Hill’s history when they erected the ornate brick-and-limestone tower that looms over…
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WEBINAR 1/25/17: Umbrella, Clean Underwear & Insured Tenants
Umbrella, Clean Underwear & Insured Tenants Presented on January 25, 2017 by Rob Thompkins from StorSmart Insurance Company Learn the importance of a well implemented Tenant Insurance Program and how it protects your investment. Some things don’t reveal their importance until an immediate need exists. At that point, if you…
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WEBINAR 3/8/17: Pricing for Profit: Analytics, Strategies & Tactics
Pricing for Profit: Analytics, Strategies & Tactics Presented on March 08, 2017 by Dr. Warren Lieberman from Veritec Solutions Learn new ways to think about pricing, leverage your data and identify specific opportunities to revise your pricing policies and tactics. This presentation highlights how self-storage operators…
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WEBINAR 4/19/17: Chaos to Control: Collections, Delinquencies and Online Auctions
Chaos to Control: Collections, Delinquencies and Online Auctions Presented on April 19, 2017 by Lonnie Bickford from StorageAuctions.com Online Auctions offer a hassle-free, no chaos auction day. Learn best practices in trying to Collect past due payments, the notification process for Delinquent tenants and how Online…
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WEBINAR 5/24/17: Use Google AdWords Remarketing to Drive Online Self-Storage Rentals
Use Google AdWords Remarketing to Drive Online Self-Storage Rentals Presented on May 24, 2017 by Aaron Flynn from AKIBA Learn how this digital advertising tool can be integrated with your management software to tailor an advertising campaign. Reach customers who have not made a purchase decision on the facility’s website…
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WEBINAR 6/21/17: Text Messaging - Fast, Easy, Effective and Inexpensive
Text Messaging - Fast, Easy, Effective and Inexpensive Presented on June 21, 2017 by Gene Klemens from SMS Resources Learn about the benefits of using text messaging to communicate with your self-storage tenants. Texting's motivational nature not only increases the collection of past due payments, it is also an excellent…
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Facility Units
What is the best way to enter units into SiteLink that the facility is using? It is units we are using for things like maintenance and extra supplies. I was wondering what most facilities do and what is the best way to enter into the system?
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New Feature Lets UK Operators Collect Faster, Automate Rentals and Payments
SiteLink Integrates Credit Card Payments at Stores, Websites and Kiosks in the United Kingdom SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, offers credit card integration to speed up and streamline payments for operators in the United Kingdom. Stores in…
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SiteLink Software Enhances Cloud Solution for the UK Market
SiteLink meets growing needs of the UK’s self-storage industry SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, has enhanced its UK product after adapting the software and dedicating customer service to the United Kingdom (UK). Building on its many years of…
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New Feature Lets UK Operators Collect Faster, Automate Rentals and Payments
SiteLink Integrates Credit Card Payments at Stores, Websites and Kiosks in the United Kingdom SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, offers credit card integration to speed up and streamline payments for operators in the United Kingdom. Stores in…
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SiteLink Software Enhances Cloud Solution for the UK Market
SiteLink meets growing needs of the UK’s self-storage industry SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, has enhanced its UK product after adapting the software and dedicating customer service to the United Kingdom (UK). Building on its many years of…
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Evictions
What is the proper, California way, to evict someone you cannot get a hold of? no response to email, no good phone number, but pays his rent? were updating our RV parking and need cars and trucks etc.. moved, his motorhome, is dilapidated, and falling apart at the seams, and leaking. want to be legal about this
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what are new auction procedures?
what are the new auction procedures by law?
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Insurance Question
I recently had a customer who wanted to increase their insurance coverage. I have not encountered this before. How do I change the coverage without cancelling their insurance and enrolling them in the increased amount? Thanks
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Self-storage facility coming to Sunderland
SUNDERLAND — Curious about the construction on Route 116? A small self-storage facility is moving to Amherst Road, not far from the town center. “I’ve been working on the project just over three years. We broke ground a few months ago, and we should be done by mid-November,” said Rick Strong, who co-owns the future…
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7 Dees on Powell to become self-storage facility
Neighbors and fans of beloved garden center balk, want owners to provide community benefits. Southeast Powell Boulevard is seeing a lot of changes. Beloved local bowling alley AMF Pro 300 saw its last open bowl Sept. 17, and will make way for a Target store. Now, 61-year-old local garden shop Dennis' 7 Dees Garden Center,…
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Worries about congestion nix apartments, storage units
Concerns about increased traffic, and a hesitation to rezone a parcel of land to industrial in a mainly residential area, led Mooresville commissioners on Monday to reject a potential apartment complex and a self-storage facility on Waterlynn Road. A 312-unit apartment complex, with a planned office, clubhouse, and pool,…
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Can myHub communicate(notify) the office when changes arer made around the facility?
I know MyHub changes are updated automatically to the main program as the walk -thru updates roll in. My question is, how does the other person in the office know what is being done outside? Without using NOTES, can a notification, or bulletin be posted to the main program as the changes are made on MyHub? If not, I would…
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Site Link Keywords
There are two keywords that I would like added or corrected to make my life much easier. In the predefined messages, I would like to see the keyword for eSign link. It currently only works from the eSign email. We have a separate email for rental agreements, outside rental agreements, change of address, autopay…
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RECAP! Northeast Storage Expo 9/27
Mark your calendar for the annual event held once again at the Foxwoods Resort Casino September 27-28, Mashantucket, CT Speakers include Jeffrey Greenberger, Jim Ross, Melissa Stiles, Lynn Sykes, and more! SiteLink was there! *Get more info here*
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REACP! KSSOA Fall Luncheon 9/27
Come visit with SiteLink's own Sebastian Sweeney and listen to guest speaker Brian Byrd, LandVest, who will be touching on best practice operations. Wednesday, September 27, 2017 at 11:00 AM Manhattan, Kansas Tell us about this event! *Click here for more info*