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Reversing a payment (voiding)
Hello. I have a customer who has multiple units, but needs the automatic payment on one unit reversed (voided). Is it possible to void just the one payment, and not the payment for both? Both are showing up on the receipt in ledger adjustments, and I really don't want to void both. Thank you.
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SelfStorageAuction.com Expands Internationally with Online Auctions in Canada Australia, New Zealand
First and only U.S. storage auction platform to operate outside
North America PHOENIX –– August 22, 2017 –– The
original innovators of online storage auctions at SelfStorageAuction.com announced today that the company is expanding
its service to meet the needs of storage facilities in Canada, Australia, New
Zealand and the…
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Big demand and tightening supply for self-storage businesses after Harvey
Self-storage lockers are filling up as Hurricane Harvey victims seek a place for their belongings while they rebuild or prepare to move. The market is further constrained because some storage facilities suffered flood damage as well. "Before the storm, there just wasn't that much product on the shelf to begin with," said…
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Pet lodge/self-storage facility proposed for Coconut Creek
Redevelopment proposal in Broward city calls for pet lodge and self-storage The site of a closed veterinary hospital in Coconut Creek could be redeveloped into a pet lodge and self-storage facility. On the evening of Sept. 12, the city’s Planning and Zoning Board is scheduled to consider the site plan application by Leder…
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Planning commission approves Alvaton development
Despite opposition from some nearby residents, the City-County Planning Commission of Warren County recommended for approval Thursday night a general development plan amendment that could bring self-storage buildings and a convenience store to acreage in the Alvaton community. Property owners L.S. and Shelia Cherry applied…
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Texas Flirts With Oversupply of Self-Storage
Speaking to a panel of real estate professionals in the 1980s on the dangers of overbuilding during a period of economic expansion, Dallas real estate magnate Trammell Crow offered lenders in the crowd a simple proposition: “If you stop lending, I’ll stop developing.” Thirty-one years later, the nature of that relationship…
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RECAP: AZSA 19th Annual Owners' Summit 9/26
*Stop by Booth 29 and say hello to reps from SiteLink* at the 19th Annual Arizona Self-Storage Conference September 26 - 28 The Wild Horse Pass Hotel & Casino, Chandler, Arizona From the AZSA website: "Google's self storage experts will tell you what to expect from the world's largest search engine at the 19th Annual…
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Moving to Las Vegas? Be sure to add these songs to your moving playlist
From the lively entertainment on The Strip to galleries, museums, and performing arts in other areas, Las Vegas offers a diverse variety of entertainment for anyone. Notable musicians and genres are native to Sin City, including the Rat Pack, Wayne Newton, Imagine Dragons, and various others. Moving to Vegas? SpareFoot…
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You Are What You Eat
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RECAP! South Carolina Self-Storage Expo, conference, and Trade Show 9/27
"This year’s convention is packed with information designed to help you succeed in your self storage business. We have aligned leading industry speakers, round table discussions covering hot issues and social events designed to help you network with peers and vendors who are also committed to furthering the needs of South…
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Reminders - Call Past Dues
Where do you set the number of days the tenant needs to be late before this reminder comes up?
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TNSSA 9th Annual Legal Seminar & Conference 12/06/2017 rescheduled due to Hurricane Irma
December 6, 2017 at 3:00 PM till September 13, 2017 at 9:00 PM CDT in Murfreesboro, Tennessee SiteLink's own Olivia Austin will be presenting an educational roundtable and Scott Zucker is taking questions now to address at this seminar. *Click here for more info* Tell us if you're going!
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Andy Warhol masterpiece found "rolled up" in storage
"The rock star Alice Cooper has found an Andy Warhol masterpiece that could be worth millions “rolled up in a tube” in a storage locker, where it lay forgotten for more than 40 years..." [Read More]
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SelfStorageAuction.com, you guys rock!
Love your page!
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Federal Way City Council imposes one-year moratorium on new self-storage facilities in city
A dramatic increase in the number of applications and pre-applications for self-storage facilities in the city has prompted the City Council to put a halt on these types of projects for at least a year. At Tuesday’s regular meeting, the City Council suspended the rules and passed an ordinance after the first reading that…
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Can tenants sign a lease with SiteLink software?
When people shop for self-storage management software, our sales team gets this question about electronic signatures and leases fairly often. Q. Can tenants sign a lease on your software? If so, is mine uploaded or do you provide a state specific lease? A: We have a built in feature called eFile management that includes a…
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Which report shows sales tax collected?
If you ever found yourself trying different reports just to get one piece of info, you're not alone. In this case, the customer was looking for sales tax: "I am trying to run a report that shows sales tax collected for the month and it's not shown on the Rent Roll report. Where can I find this? Help please!"Turns out, the…
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How do you prepare for a major storm?
So many people are affected by recent and coming major storms this season. How are you preparing for possible flooding, high winds, storm surges and the aftermath of it all? Do you have a plan in place? Tell us if you've been through this before.
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ACH Payments, and "ACH Get Returns" working properly?
We have been getting ACH payments rejected after being processed in Sitelink & Sage, but we only discover them when doing bank statement reconciliations. We are getting no notifications from Sage or Sitelink that the ACH payments were rejected. I always thought the "Get ACH Returns" function would show me any rejected ACH…
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Who knew?
I thought the energizer bunny batteries were the best you could buy. Turns out the cheapest batteries have the longest life. Check out the statistics here.
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Storage Post Acquires Prime Self-Storage Property in Miami, Florida [Article]
Atlanta-based Storage Post Self Storage has further expanded its presence in South Florida with the acquisition of a recently constructed facility located at 641 NW 12th Avenue, Miami, Florida. Located in the heart of Little Havana, this new Storage Post location is easily accessible from the Dolphin Expressway and just…
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Credits vs. Discounts
Hello. :) One of the managers at one of our other facilities called today because she wanted to give a discount to an occupant for a current month, but wasn't able to do so. I told her to post it as a credit and give the reason why she is doing it. Is there a difference between credits and discounts? If so, what is the…
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Prevent Renting to an Auctioned Tenant
Is there is a way in SiteLink to flag a tenant who has been auctioned to prevent them from renting or making a reservation again?
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Humor
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Tenant notes
I see I can make notes to a tenants file, but how can I see the older notes in MyHub???
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Local Self-Storage Facility A Museum Of Personal Failure
CHICAGO—Located in the Bucktown neighborhood, American Mini-Storage is one of Chicago's best-kept secrets, but don't expect it to stay that way for long. The self-storage facility houses what is arguably the nation's most impressive collection of personal items accumulated during periods of failure. "There are 250 storage…
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Sending an SMS upon entry?
In order to help better communicate our gate hours, can sitelink push out an SMS to the customer's registered mobile number upon entering their access code? Thanks!
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AUGUST 2017 POLL: How often do you use the facility map feature in SiteLink?
The Map feature in SiteLink gives you an overhead view of your facility and can be customized by unit type, size and more. Do you use the Map feature? Vote in the poll, and then add some details in the comments about how you use this unique, popular feature!
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Storage shed property sale opens the door for opportunities
The land, buildings and business housing a large Central North Island self-storage operation – with the potential to double its capacity and range of services - have been placed on the market for sale. Taupo Storage Park in the Taupo suburb of Wairakei is a 63-unit self-storage business which has been operating in the town…
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Hundreds of students receive backpacks before school begins
Around a thousand students in Lincoln Park are ready to start school next week. One San Diego partnered with “U-Store-It Self Storage” to hold a backpack giveaway...[Read more from KUSI News in San Diego]