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New Mastercard "2" BIN in October
Will Sitelink accept the new "2" BIN numbers being issued by MasterCard starting in October 2017? We use an old-fashioned card stripe scanner, so I'm sure the number will feed into the Sitelink payments screen, but not sure SL will take it.
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Topaz Signature Pads Not working with Window 10 updates
Is anyone else having problems using topaz signature pads for esign if you took the most recent window 10 update? Sitelink has my case number which was started on June 26th and still haven't got a respond from them and just seeing if anyone else has figure out a fix?
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Recording/reporting of auctioned units
Couple of questions please....On the Mgmt Summary Report, there is line item "Auctions", but it always shows as "zero" even though we do sell units at auction. We do not vacate these units any differently in SL than regular move outs. Why is this here, and is there a way to record payments from the buyer/bidder (other than…
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WEBINAR: SiteLink Maps, the Whole Nine Yards
Creating, Editing and Using the Facility Map, Map Tenants and Competitor Screens with James Renouf presented on August 16, 2017 Webinar Highlights: Use the site map, an interactive bird's eye view of your facility for move-in/outs, payments, and more See where your tenants live in relation to each other, your store and…
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Reservations
Has anyone had any issues with Sitelink allowing multiple reservations for the same unit?
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"The Largest Self-Storage Facility in the World" is also going to be the...
..."Ritz-Carlton of Self-Storage," according to Stephen Creighton of Ottawa-based Dymon Group. This sprawling facility currently under construction in Toronto will offer many perks including boardrooms, a lounge, an on-site sommelier, and more. [Read all about it]
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Game changer for owner/managers.
Take payments, move-in/out, send eLeases from your smartphone or tablet (yes, iphone/ipad too! ). I showed this enhancement at the New Orleans trade show dozens of times, and inevitably the owners who also manage the store were the most excited. I think this is because they are most likely to be performing off hours and…
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Inquiries & Reservations - old note access?
Maybe I'm missing something but curious if there is a way to pull up notes from an old inquiry? Quick explanation, had a man come in to inquire about storage, was a "p.i.t.a.". My co-worker said his name sounded familiar so I searched his phone # in my inquiries screen and nothing was found even with all leads…
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What's so great about going "paperless"?
Has your business adopted a "paperless" workflow (all electronic leases, documents, etc) to save time, space, and money? Is it working for you? Or do you prefer paper only, or maybe you've found that's what your customers like best? Tell us what's best for your business!
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It's a family business: A story of work ethic and success
Read how the Lindsey brothers grew up watching their father develop self-storage units: Alumni Brothers Find Self-Made Success in Self-Storage Business
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Rate Increase Letter
How do I change the days from 38 to 30 on when a rate increase letter is printed?
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Exempt Report
Is there a report I can run to see who is exempt from late events? I need to keep track of these somehow.
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New self-storage facility to be built out of shipping containers
This Pearland storage facility, over 1,000 units, will be made from repurposed storage containers. Read more here... What do you think about repurposing storage containers for a new facility?
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Two sides of a story about development in a little town. What do you think?
"If all goes according to plan, the houses and barns will be gone before long...." Residents say: “It was great here until everything built up around us,” said George, a retired truck driver, wringing his hands at the kitchen table. “It used to be so quiet here. We sure miss all our old friends. We wish we knew where we're…
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How do you remove recurring events from your Calendar?
Is there an easy way to remove recurring events on the calendar? We no longer need reminders for some of our moved-out tenants.
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AVS matches and mismatches
Why is it important to have the AVS match? I'm asking this for a fellow co-worker who doesn't seem to understand the importance of this and I'm hoping by seeing others responses this will help. Thank you for your input.
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Operating more than one facility at a time!
Because we run and operate 5 facilities from one location we will have all 5 sitelink programs up and running on one computer. Often when a tenant calls we find ourselves in the wrong facility program/location. Isn't there some way that we could change the "color background" of the program making is easier to identify…
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Credit Account
How do you Credit a Customers Account on the new WebEdition??
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A customer overpaid at call center with a credit card. How do I correct this?
This is a great question from @Joyce, reposted from another category thread.
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Fitness center may shift to self-storage facility
The Body Max fitness center on West 79th Avenue in Merrillville could become a self-storage facility, according to the owners of the property it's located on. Martin Shreibak told the Merrillville Plan Commission Wednesday he wants to put storage units in the parking lot on the south side of the building and may eventually…
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Developer looking to replace Colonial Lanes with self-storage facility
Winter Park-based Titan Properties is looking to redevelop the parcel that has housed Colonial Bowling Lanes for the past 30 years.Titan has filed a master plan for a Conditional Use permit for the Colonial Bowling Lanes property, located at 400 N. Primrose Drive, that would transform it into a four-story self-storage…
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What do the puffins in Maine do all day? Watch the live cam, it's very cute.
Keep an eye on those puffins in Maine as they loaf on their favorite ledge:) Live video: The puffin loafing ledge cam. WARNING: This can been relaxing and addictive at the same time. Enjoy! http://explore.org/live-cams/player/puffin-loafing-ledge-cam
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ON-DEMAND WEBINAR: Learn how to use the Export/Import features of SiteLink Price Optimizer
Change Tenant And Unit Rates Using Excel and SiteLink Price Optimizer Watch the on-demand webinar and learn how to: Use the Export/Import features of SiteLink Price Optimizer, within Corporate Control Center, to change tenant and unit rates using your own formulas via Excel. Export tenant and unit data as an Excel…
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Do you use SiteLink Price Optimizer? How much revenue does it generate for you?
If you've been using this powerful tool, how much increase in revenue have you seen?
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ON-DEMAND WEBINAR: Learn how to manage tenant revenue and increase profits
Effectively Manage Revenue with SiteLink Price Optimizer Watch the on-demand webinar and learn how to: Increase tenant revenue over time Manage your tenant rates to increase rent based on your business rules Increase tenant rates with regards to a number of factors, like the amount of time as a tenant or unit occupancy…
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Which reports do you use for audits?
Do you use certain reports for audits? What works for you?
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What does a healthy Wait List look like?
I am wondering what a healthy wait list looks like. How many people and how far ahead should we be taking reservations?
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After fire, local self storage facilities encouraging renters to get insurance [Article]
At many local storage units, insurance is encouraged but not required. Many are left picking up the pieces after a fire ripped through a self-storage facility in Salem on Monday night. [Read More]
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Voting is now closed for the ISS 2017 Best of Business Awards
Voting for the Inside Self Storage Best of Business Award is open and we are asking for your help to make SiteLink the "Best Management Software" in the industry for the 7th straight year and to attain the "Best Tech Support" award this year in honor of our outstanding support staff. We would also be delighted with a vote…
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SiteLink Wins Record 7th Consecutive Best Management Software Honor
Customers reaffirm company’s continued leadership in technology. SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, announces their 7th consecutive Best of Business award for Best Management Software from Inside Self-Storage (ISS). SiteLink is proud and…