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Batching Units after they are already moved in
For the life of me I know I have done this before but can't find out where I did it. I have a tenant who is in 2 separate units. When an employee moved him in to the 2nd unit she did not batch them. How can I batch these 2 units together so when I take a payment I don't have to run them separately?
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24 Hour Access
My general/"business" hours for customer access are 0600-2200 7 days a week. One of my assistant managers moved someone in on my off day a couple months ago, and had attempted to set him up for the 24 hour access optoin in Sitelink, as he is a police officer. I also have another customer that recently wanted temporary 24…
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They pay their rent but could have a meth lab. What should a storage operator do?
Exploding Methamphetamine lab sparked storage unit fire in Summit Township http://fav-meth-head-of-the-day.com/2017/02/21/exploding-methamphetamine-lab-sparked-storage-unit-fire-in-summit-township/
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Scheduled Move-Out's on Map
On the SiteLink Map, has there been any consideration (for the orange Scheduled Move-Out's) to add something to show that a Scheduled Move-Out is also Reserved? This would really help us know that certain Scheduled Move-Out's are also Reserved without having to check the Inquiries and Reservations.
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Recap: TSSA's Executive Retreat—Make Connections. Seek Solutions. Plan for Growth.
Heading to Lost Pines for the TSSA Executive Retreat June 14-15? Catch up with Markus Hecker at the SiteLink booth, then network exclusively with other self-storage operators from across the state! Tell us if you're going and what you hope to learn!
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UK residents rent 4x more space than French; 10x more than Germans
There's rapid expansion in the UK: Self storage sector expands as demand increases The article has interesting stats on why people are renting, but doesn't go into why it's increased so much more than in other European countries. Thoughts anyone?
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Pests and Pests and Pests
We in the storage biz know a lot about pests. Whether it's bugs, vermin, or that one annoying tenant. Today I was cleaning our gutters and when I reached the top of the ladder I was surprised to be face to face with multiple hornets nests! So I grabbed my pest spray and went to war! I felt like King Kong when he was atop…
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Top 5 Global Green Building Trends of 2017 [Article]
Green building projects are increasing worldwide...[Read more here] Tell us if your building has any "green" features, and if it works for you!
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Incentives For Managers
Hiring my first manager. What kind of incentives are people offering? I'm sure there are occupancy incentives and probably delinquent number incentives but are they percentage based or straight dollar amounts for certain levels?
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Business is booming in Arizona
Interesting article on self-storage in AZ... Self-storage market in the Valley heats up
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Abandon Vehicles
We are a storage facility in Berea Ohio and I am trying to figure out exactly what forms that need to filed at the Ohio BMV and how to fill them out correctly
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Maintaining a Waiting List with Inquiries/Reservations?
How do you utilize Inquiries/Reservations as a waiting list?
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Minibodegas en Chile
Hola Chicos, Soy Rafael Perez de BLT Minibodegas de Chile Me gustaría abrir este tema para que cada uno cuente sus experiencias en nuestro pais. Nosotros actualmente tenemos 3 sucursales ubicados en las comunas de Macul y Quilicura. Creo que aun existe un mercado en crecimiento y todos juntos podemos realizar cambios en el…
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Chip Cards: Everything you need to know
If you're looking for more info on chip cards (EMV), how they work, requirements, etc., check out this excellent forum category: SiteLink Merchant Services EMV FAQs There you'll find answers to questions like "How does EMV technology benefit merchants?", "How are EMV transactions different?", and much more. Feel free to…
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Ocean Storage coming to Virginia Beach
Storage units to replace medical office building site in Virginia Beach
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Including the "red note" from payment screen into collection screen?
Is there a possibility of having the payment screen "red note" include on the collection call tenant screen? We have a few tenants who only get paid at certain points of the month and while we have the note in the payment screen to remind us not to call them until that date when we are going through the collection calls…
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Free Inside Self Storage Magazines (older ones) Aug. 2015 and older
I have a collection of older Inside Self Storage magazines. If you are interested and in local Sacramento, Ca. area.. they are free.Admin: I was not sure where to list. Let me know or move or delete if not allowed.
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Payment Security - Hackers want your Sensitive Data - Are you Protected?
Sensitive data can be taken from many places: a filing cabinet, payment database, key logger, network vulnerabilities, etc. Please share your best practices.
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So what happens to grandma's china?
When family heirlooms don't stay in the family: Minimalist millennials say no thanks to family treasures What do you think about holding on to heirlooms?
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Hawaii Self-Storage awards scholarships to local students
HONOLULU, June 14, 2017—Ten local high school seniors were given college scholarships to help with the costs of their higher education. [Read press release]
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How to make a Taser [Video]
https://youtu.be/CkGVMWK10qU
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Discounts not displaying in ledger settings
Why cant we see the senior or military discounts in our ledger settings anymore? Also when I go to edit charges and payments, it looks like I could still set them up for a discount, which would be a double discount because the rate already reflects the discount. Super confusing!
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The GASSA Atlanta luncheon roundup!
Join SiteLink's Olivia Austin at the Georgian Club in Atlanta on June 13th. The GASSA luncheon and presentation All About Auctions is going to be an exciting networking and educational opportunity. Tell us if you're going!
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Weekend Fun
Nice to do some reloading and plinking on weekends. One of my favorite hobbies
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When you're not the only shop in town, how do you beat the competition?
Tell us what grabs the attention of the drive-by customer—maybe it's signage, spotlights, landscaping, or something else...
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Landscaping and curb appeal—how important is it?
Do you spend tons of time or money making the outside of your facility gorgeous? Or maybe you have awesome signage that customers love. Pictures welcome!
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Bellomy Arranges Sale of 447-Unit Self-Storage Facility in Austin
AUSTIN, TEXAS — Bellomy & Co. has arranged the sale of South Congress Storage, a 447-unit self-storage facility in Austin. Situated on 6.5 acres at 8008 S. Congress Ave., the 10-building facility spans 39,410 square feet ... [Keep reading]
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Did you know that the world's top tourist destination is...
...France, with 76.5 million annual visitors. And for US travellers only, looks like we head to Mexico most of the time (over 18 million visitors). Check out all the travel stats here.
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A “peak” at the Utah Storage Market
The self-storage industry is in the midst of a development boom, and the deserts and mountains of Utah are no exception. Read more in this article from SpareFoot Are you concerned with overbuilding in the Salt Lake or other Utah Markets?
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What sources do you use to find new properties to purchase?
If you've ever been in the market for a new store, tell us how you found it!