Software Operations

Answers to common how-to questions about SiteLink.

Learn about recent updates to SiteLink

Come visit with SiteLink's own Sebastian Sweeney and listen to guest speaker Brian Byrd, LandVest, who will be touching on best practice operations. Wednesday, September 27, 2017 at 11:00 AM Manhattan, Kansas Tell us about this event! *Click here for more info*

Which method of accepting reservations yields the highest conversion to rental?

Allsafe Storage Cypress, Texas is in need of a Relief Manager. Monday-Thursday and on as needed basis. No experience necessary will train. Please call 281-304-5330 or email resume to allsafestoragecyfair@gmail.com....must be able to stay at property when managers on vacation and like cats.

I must be overlooking something! Is there a way on this forum to post job offerings for Self Storages ?

If you answered "yes" you are not alone.... Turns out that 350 slices of pizza are eaten every second! If you don't believe me, check out this and other interesting pizza statistics at Statistic Brain. Enjoy!

GREENSBORO — Developer Roy Carroll is “pumping the brakes” on his self-storage plans in certain Southeastern markets because he thinks the industry is overbuilt in some places. Carroll said Tuesday that he has decided not to develop a four-acre site at the corner of Wendover Avenue and Tarrant Road where he had planned to…

When a client goes to the online portal and sets up their own auto-payments, why does it show in site link they are on auto-pay?

Below is the list of Answers to the Questions asked during the September 13, 2017 webinar on Lead to Lease and SiteLink eSign, presented by James Renouf and Markus Hecker. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. When entering a reservation, can you specify a unit type rather than…

If you’d like to help the victims of the earthquake in Mexico, please donate to: GlobalGiving: A global crowdfunding community Project Paz: NYC non-profit funded by young Mexican-American professionals Save the Children: Child-focused disaster relief efforts SiteLink Sales Executive Amird Caballero was in Mexico City on…

Ejecutivo de ventas en SiteLink Amird Caballero es testigo de gran terremoto en la Ciudad de Mexico By @Amird_Caballero, Sales Executive, SiteLink Software Business trips are relatively new to me–this was my first solo trip since my promotion from customer support to sales executive. Going to Mexico City, for an Asociación…

As seen on twitter this morning https://twitter.com/MobileAttic/status/912789906644140035

Happy first day of fall everyone! The autumn season officially begins at 4:02 pm ET here in the Northern hemisphere. Our friends down under and everyone below the equator are looking forward to spring, which actually started September 1 in Australia–not on the equinox (I know there's a story there, maybe to keep it…

Maximize Rentals with the Latest PPC Advertising Enhancements Wednesday, September 27 at 2:00 PM EDT This year brought a number of changes to Pay-Per-Click Advertising. Make sure you know the latest enhancements that Google AdWords, Bing, Facebook Ads and YouTube now offer. These strategies can make all the difference when…

Irma's looking like a monster hurricane. We're hoping everyone stays safe and it passes quickly.

Below is the list of Answers to the Questions asked during the September 20, 2017 Industry Webinar with Shannon Charbonneau from XPS Solutions. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Does my website company have to create a live chat feature from scratch? A. There are many…

Benefits of Offering Live Chat and Around The Clock Pay By Phone September 20, 2017 with Shannon Charbonneau from XPS Solutions and SiteLink's Chuck Vion Make sure you’re relevant online and by phone! Live Chat and 24/7 Pay-by-Phone features allow you to: Keep your website relevant and more than just a static, onscreen…

What is the difference between A mobile payment has been made on your web site and A credit card payment has been made on your website?

I'd love to use the automatic payment processing of credit cards but my company is located in Panama City, Panama. Unfortunately the solutions offered in Sitelink are not available in my country. Has anyone using sitelink has solved this integration outside Australia, UK, Canada and USA? It would be great to be able to use…

We have created many custom reports, and while I'm not thrilled with the formatting and WYSIWYG of the Crystal Reports interface, it's workable. However, I'm mystified as to why some keywords are OK to use, and some are restricted.

Is it possible to call, text or email the tenant from MyHub?

Is there a way to just add a new unit to a customers Multi-Credit card charging when the rent another unit?

Don't recall this being discussed in today's webinar. Can you fill us in on it's use?

Increase Rentals with SiteLink Lead to Lease and a Paperless Office September 13, 2017 at 2:00 PM EDT with James Renouf Convert leads faster with top-to-bottom Lead to Lease workflow, including capture and storage of SiteLink eSign™ leases, forms, and payment receipts. Use better tools to convert more leads Rent by phone,…

Do you think in order to have a successful marketing strategy, you must always have your marketing campaigns turned “on”? An effective way to use your limited marketing dollars is to set thresholds that signal you to initiate a digital advertising campaign. This tactic allows you to scale your digital marketing strategy to…

The SSA 2017 Fall Conference & Trade Show September 5 - 8 Caesars Palace, Las Vegas Stop by Booths 322, 323, 324, 326 and say hi to reps from SiteLink and SiteLink Merchant Services. Then check out our round table discussion Payment Practices to Avoid & Win Tenant Disputes presented by Sheryl Scott, SiteLink Merchant…

Hello. I have a customer who has multiple units, but needs the automatic payment on one unit reversed (voided). Is it possible to void just the one payment, and not the payment for both? Both are showing up on the receipt in ledger adjustments, and I really don't want to void both. Thank you.

First and only U.S. storage auction platform to operate outside North America PHOENIX –– August 22, 2017 –– The original innovators of online storage auctions at SelfStorageAuction.com announced today that the company is expanding its service to meet the needs of storage facilities in Canada, Australia, New Zealand and the…

Self-storage lockers are filling up as Hurricane Harvey victims seek a place for their belongings while they rebuild or prepare to move. The market is further constrained because some storage facilities suffered flood damage as well. "Before the storm, there just wasn't that much product on the shelf to begin with," said…

Redevelopment proposal in Broward city calls for pet lodge and self-storage The site of a closed veterinary hospital in Coconut Creek could be redeveloped into a pet lodge and self-storage facility. On the evening of Sept. 12, the city’s Planning and Zoning Board is scheduled to consider the site plan application by Leder…