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On site indicator on site map?
I remember having this option with Sentinel Systems. Any chance of getting it with PTI DigiGate?
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Ready for the zombie apocalypse? Check out the doomsday bunkers of the rich-and-famous
Billionaire Bunkers: Exclusive Look Inside the World's Largest Planned Doomsday Escape Vivos founder and CEO Robert Vicino announced Vivos Europa One which will be an invitation only, five star, underground survival complex, similar to an underground cruise ship for the elite. Each family will be provided a private 2,500…
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Monday Humor
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Q: Will SpiderDoor generate new customers?
A: Yes. Having a mobile app will set you apart from your competition. You will now be able to rent units 24 hours a day, and will no longer miss another customer. In addition, if marketed correctly, city residents will know you have a mobile app and it could be the first thing they go to when they have self storage needs.
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Thanks to you and all those online purchases, investors see the self-storage industry...[Article]
...as a sure bet. Read about the market trend here: The Hottest Industry Right Now Is Storing All Your StuffWhat do you think about converting big-box retail into self-storage? Post a comment!
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The C.S.S.A. Western Canadian Conference roundup—June 8, 2017
Stop and say hello to James Renouf, SiteLink Corporate Trainer, at the C.S.S.A. 11th Annual Western Canadian Conference and Tradeshow. James will also be part of the Panel of Professionals event, "The Benefits of Mobile Technology," set for 4:00. June 8 in Vancouver, Canada. What are you looking forward to learning at the…
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Discount from street rate not showing on receipts
We have a lot of tenants who pay less than our new rental rates, (they get raised, just not as fast as the street rates increased). I think when we first got Sitelink Web, it showed the discount the tenant had from the street rate. Now it is always $0. Is there a setting we messed up?
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How to change the name on only one unit when they're are multiple units linked?
If there's a Tenant that has multiple units linked, but need changed the name on just one of the units, how can we do that without having to move out just that one unit to change the name?
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Auction Reversal
If I scheduled an auction but need to reschedule for a different date. How do I go about changing it?
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Making the Payment Page user friendly
It is fantastic to be able to pay on line and we love the staff and techs who support the process there a couple of things my customers need to be at ease. 1) they don't know to click on the blue room number to access their account 2) they don't know to scroll down to confirm twice let alone once thanks for helping make…
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Lease Rental agreement contract number entered incorrectly,Can this be changed
Lease Rental agreement contract number was entered incorrectly, Can this be changed, It occurred between two different customers while data entry. after they were totally moved in in the system
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Which accounting software do you use?
What do you like—or dislike—about your accounting software? Have you tried different ones?
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General Email To All Customers
Is there a way to email all of my customers that have an email at the same time? I want to send out
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Is it a mistake to let a facility get full?
You've been at 100% capacity for 7 months, and things are looking good through next year. Business is booming, and that's a good thing, right? Or is it? Share your thoughts on the dark side of a full facility--if there is one :)
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Hello, Can't seem to find a ID scanner that gives us a clear image
I have tried 2 scanners costing $200 to $300 each. Not using a combo fax/copy/scanner device. Want to use a separate id scanner. Anyone found one that works well?
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The system keep invoicing incorrect invoice
Customer has been paid $3500 on 26/4/2017, the lease renewed to 25/5/2017, and $200 unpaid.But the system keep invoicing the customer $3500 since 4/6/2017, about 10 times, which the invoice is incorrect.It freak the customer out. It happened twice on different customer, please help us to solve the problem.
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Trade shows: Are they worth it?
Maybe you're a regular at every self-storage trade show, or maybe you avoid them completely...
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Robots in Self-Storage?
https://vimeo.com/212129319 Robotics is finding its way into every industry. Self storage included. Like all industries where this is happening, I think the best approach is to hone your human skills as much as you can. Do what robots can't do, then you probably won't be replaced by one. What do you think? Can your site be…
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Self-storage building cleared for Wildwood [Article]
Hey Florida! Is this good for the Wildwood area or not? Wildwood Planning and Zoning Board grants special exception to clear way for self-storage buildings
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Auction Ad Publisher Needed Long Beach CA
I am looking for some recommendations for a company to publish my auction ads here in Long Beach CA? Thank you all!
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Renting to rockers: Is your facility band-friendly?
Some say it's an ideal rehearsal space... http://www.musicthinktank.com/blog/rock-locker-how-your-band-can-use-a-storage-unit-to-rehearse.html Has this ever come up at your site?
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SiteLink Breaks into the Guam Self-Storage Market
GU Self Storage Holds Grand Opening Event [Read about it here]
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Feature Request: Notice when online credit card payments are made with card not in name of tenant.
This is a feature request: Can we be notified when a payment is made online from somebody using a card other than tenant? We had a credit card fraud case were a tenant used a compromised card. We did not notice the multiple attempts until we looked at the Notes Screen. Not something we want to do for every online payment.…
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Motorcycles willed to wife but my assistant put the storage unit in husbands name
Can anyone tell me the rules about married couples and whose name should be on the lease? As the discussion title explains, a couple came in with 2 motorcycles to store. My assistant put the unit in the husbands name but the mc's were willed to the wife. Do I need to put her name on the lease instead? I'm only concerned if…
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Do you know how fast the self-storage industry is growing?
Who would have thought selling 10x10 foot spaces would be so profitable but once was an untold story and industry that hardly anyone was talking about, is now an upcoming and profitable industry to invest in. The first quarter 2016 data shows that non-climate controlled properties saw rent growth of 3.9 percent, ahead of…
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Closing Error
We had an employee who closed the other night with an error in the deposit. We are now showing a negative amount (-misc. adjustment) on our management summary every day. Is there a way to go back and fix this?
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SiteLink reports — which one's your favorite?
There are many reports available, but there's probably one you just can't live without. Let us know which report you like best!
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California Customer Record's Law and Receipts
California Civil Code section 1798.80-1798.84 talks about what is considered personal information. A tenant's address is on the list of personal information to be protected. A lot of payment receipts that are generated by Self Storage software have the tenant's home address on there. Anyone making a payment on the account…
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Costa Rica destination - Drakes's Bay
This place, La Paloma Lodge at Drake's Bay, is heaven on earth. Check out the video. http://www.lapalomalodge.com/ https://vimeo.com/143491604
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"Uber for Storage" - Great idea or waste of money?
An early Uber employee is now launching an 'Uber for storage' to take the stress out of storing your stuff Uber transformed the taxi industry by making it easy to hail a ride with the touch of a button. Now, an early Uber employee wants to apply the same idea of making it more convenient and affordable to a market that is…