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Move In from Lead To Lease
I just did a move in from Lead to Lease and there was a pop up asking if I wanted to remove the customer from the Lead to Lease list? What is the purpose of that? I haven't noticed it before. I have always been amused that SL promotes "fewer clicks" but has some very redundant pop ups that you have to click on!
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Reservations not pulling to Sitelink from Website ??
We are using Storedge as our current website provider. We have been receiving emails that we are getting reservations from our website, but they have stopped pulling through to Sitelink. Is anyone else having this issue?
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Entering new inquiry for unit type
Most of our inquiries are interested in a specific unit type (RV, exterior, etc) and/or size (10x10, etc). Yet when we enter an Inquiry in SL Web Edition, it always assigns a specific unit number to the inquiry, even when there are no vacancies at this time. Thus, we only get a reminder for an inquiry when the assigned…
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Making Lead to Lease more user friendly/interactive
From time to time, we run a waiting list at our facility and it would be nice to be able to "flag" a customer or change them from the green color for a "lead" to maybe another color for being on the "waiting list" or designate other colors depending on the urgency for the customer. The way we are currently running our…
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Does Anyone Get Leads from Posting on Craigslist?
What about other non-traditional ways of garnering leads?
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Reservation comments - populate to notes please?
Has anyone ever noticed when someone makes a reservation via your website and puts any comments in that they do not populate to the notes or anywhere other than the lead to lease main screen? Would be nice if it would populate into the notes for that customer as I could see some staff overlooking the comment section of the…
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Online Vs Street rate?
What's a happy medium for pushing the online VS the street rate? I tend to go for the online rate a lot personally. (More than I should probably) It's generally how the tenants find us and usually when they come in they have that particular price set in their minds, and it's really hard to upsell them unless they end up…
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Facebook advertising?
Has anyone had success advertising on facebook?
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Changing reservation tenant after reservation fee is paid
Hello, I made this account to ask this specific question. I have a reservation that has been made by a customer who is also an existing tenant. Is there a way to change the individual that the reservation is made under after it is made? In other words, to edit the reservation into the existing tenant's name? I go into…
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Waiting List instead of Reservation?
We are currently 100% Full. I'd love to have the option to show "Be Added to Waiting List" rather than the "call or reservation" button on our website. I've used wordpress to build our website. Does anyone know of a reservation system plugin that integrates with Sitelink? I don't think Sitelink offers the waiting list…
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Web site to Sitelink?
Why does it take up to 30 min. to populate the notes on a lead in lead to lease from an outside web site? I see the lead I see the bulletin but no notes any where from 10 to 30 min.later. Same for payments sometimes the reverse over lock shows before the account shows the payment? Just would like to understand this.
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How to merge a tenant with a inquiry?
How or is it possible to merge a tenant, who came in previous days, entered as an inquiry in the Sitelink system, How do I merge his unit/file to his inquiry, so that in the Lead to Lease, it is removed from that list. The usual thing to do will be to go to the Lead to Lease, as the person might say, I was here a few days…
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Lead to lease sitelink Web edition
Is there a way to put a lead in who is looking to rent next month? I try it and it tries to put them in a vacant unit but they don't need a unit until April or does it just automatically assign them a unit and you can switch it later?
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Lease
The software is no longer allowing us to print a lease during the move-in process. How do we fix that?
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Move-In & Move-Out Ratio?
Not sure if this is the appropriate place to post this but I'm wondering, for the NYC area, what is the average move-in & move-out ratio per week or per month? I'm just trying to gauge whether we're way off or not.
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Lead to Lease in SiteLink myHub delivers ultimate control on a corporate-wide level
Did you know? The new Lead to Lease workflow in SiteLink myHub Corporate Control gives you ultimate control over leads and reservations on a corporate-wide level. It’s like a bird’s-eye-view of all leads coming into all your stores–from your website, phone, email, and more–giving you the power to convert to reservations in…
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Turning a LEAD into a TENANT
I just wanted to share something that really works at my facility. When obtaining a new leads email info, I like to personally send them pictures of our facility. That has really helped turn a lead into a tenant as they feel I really took the time to show them excellent customer service! Does anyone have any other ideas to…
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What Are Your Thoughts on Alternative Tablets for SiteLink eSign?
iPads are fairly expensive. Are there other tablets that you've had success with?