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This Crazy Self-Storage Facility in Denmark Won an Architecture Award
What do you guys think? Personally, I'd love to know how they move people in! Here's a view from the front: And here's a picture of the back of the facility:
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Email Move out Receipts
Can anyone help in regards when a tenant moves out, we can send them an email receipt at the time of move out. Thanks
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Adding photos
I noticed that when I try to add more than 2 or 3 photos, Sitelink shuts me down. If we are to merge with online auction platforms, which most require more than 2 pictures, we have to be able to put them there, obviously requiring more data storage capability. Does Sitelink have an ETA on this upgrade?
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Web site to Sitelink?
Why does it take up to 30 min. to populate the notes on a lead in lead to lease from an outside web site? I see the lead I see the bulletin but no notes any where from 10 to 30 min.later. Same for payments sometimes the reverse over lock shows before the account shows the payment? Just would like to understand this.
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Year Invoicing
Hi Everyone! So, I have a lot of customers who pay yearly. So far, for the past (almost) year that I have been running SiteLink at my facility, I have been creating their invoices manually because I haven't figured out how to have a yearly invoice automatically generated. Any tips on this would be greatly appreciated. :)…
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Cutting Disc Locks
Before I go out and purchase a grinder or drill, I thought I would reach out for opinions. Which method do you used to cut locks? Is there a trick to getting locks off easily? I just spent an hour with a borrowed grinder cutting 1 stinking lock. Thanks :smile:
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SMS
Is there a option to send a SMS payment receipt/ confirmation to a tenant? I have the SMS set up but as of now I have to go into letters and select the SMS to send payment confirmation. A option like we have for e-mailing and or printing a receipt would be great.
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There needs to be a way to send a tenant who rents multiple units only 1 lease to E-sign
I've had several tenants call wanting to do E-sign but rent multiple units. I have to send each individual unit separately. It would be nice to be able to put all the units on one lease with their sizes and rates. Another suggestion would be for SiteLink to set it up where you can send multiple leases through a single link…
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How do you attach a form/brochure to predefined e-mail?
Our company recently started to require proof of property protection to all of our units. We have a predefined letter that state their Home Owner/Renters insurance declaration page is about to expire. We are suppose to attach a Property Protection brochure with the e-mail, but for the life of me I cannot figure this out.
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Top Ten Self Storage Marketing Strategies?
What are the tops ways to market self storage facilities specifically? The Storage Group's team has put together a white paper providing you the answer! Click here to get your copy!
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More International Self-Storage Operators Use SiteLink
Self-storage facilities around the world turn to SiteLink for their management software SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce increasing presence around the globe as they welcome first customers in 5 new markets. Highlights New…
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Vietnam's First Self-Storage Warehouse Opens for Business [press release]
HANOI, Vietnam, November 7, 2018 (Newswire.com) - With Vietnam’s economy growing rapidly, the need for a business concept called “mini storage” is rising. Reasons enough for Hanoi’s first self-storage company, KingKho, to open for business. Mini storage, or “self-storage”, is used by both individuals or businesses to…
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Holidays Slowing You Down Or Speeding You Up?
Hello Everybody! I'm new here and to the storage career. My question for you all is how are the holiday treating you? Slowing down with move-ins? or the opposite everyone is moving in? Sound off below with your thought and comments! Arizona
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Mark Unit "Unrentable" during Transfer
When doing a Move Out we use the box to mark unit as Unrentable so we know to clean it. Is there an option to do this when transferring? Especially considering most tenants take a couple of days to transfer and the unit is showing as available.
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Making a Form SMS Available
I noticed that some forms in SiteLink are available to use with SMS and others are not. What is the deciding factor on which forms can be used with the SMS system and which are not available?
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Forum users newly certified! October 2018
Congratulations to all StorageForum users who completed one or more SCP (SiteLink Certified Professional) courses this past month. We have lots of new experts, hat's off to all of you! Forum users Daily Operations Certified – October @Alex_Oppenheimer, @Amy441, @Brandon_Kramer, @David_Deems, @Diane_Valentine, @Dora_Cabaco,…
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suggest me some security alarm for my cabin
I have a small rental cabin and I am wanting to put a remote temperature sensor in the crawlspace under it where the water heater and piping is located. I am also planning to install an alarm security system so that I can keep an eye on it even if I am away. I would like something that I can monitor on my cell phone or…
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NSF
Trivial question...........How do you turn off the "flashing" NSF symbol on the tenant's payment screen. Thanks in advance :)
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OCTOBER 2018 POLL: What device do you use most often for SiteLink myHub?
One of the best things about SiteLink myHub is you can launch it on any device using your favorite browser. Which device do you like to use for myHub?
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esign questions
We are new to Esign, Just set up this week. Two questions. 1) Does eSign have to print out the "Signature Certificate" page when we print the signed document for the tenant? We are getting the signed document printed, then on a separate piece of paper, "Signature Certificate" with Document reference is printing out. It…
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Too much Candy!
I keep a large jar of candy on the counter for everyone who comes in. On occasion I have someone pull literal fists full of candy from the jar. Just yesterday a grown woman took 2 fists full all while smiling at me saying, "Thank you Lord, oh thank you!" Like I was supplying her life saving water in a desert! I just raised…
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Accidentally moved someone out....
So, we accidentally moved someone out. In our old software, we could put them back as Pre-Existing. I don't know of anything like this in Sitelink. I was going to add the customer to a unit in setup, but because she is no longer considered a current occupant, it will not let me do that. Any help would be greatly…
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Anyone have wireless alarms at their facility?
We are looking at potentially making the expensive switch from wired to wireless alarms, but was hoping to get some feedback from those of you who currently have wireless.
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Prestige Storage Texas
AVS Mismatches-How do you clear them out of reminders?
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Editing Billing Dates
Does anyone know if there is a way to change someone's billing date after moving them in?
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How often do you change rates for current units?
For current tenants, do you raise their rates after a certain amount of time? Or maybe you give them a discount for being long-term clients. What seems to work for you?
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Edit Lease Date
Is it possible to edit the lease date on a customer's account? We are signing new leases for all customers and this would be very handy.
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Separating Accounts.
Hello, Does anyone know if there is a way to separate an account without having to move out the tenant. For an example. If someone has 3 units but wants to put 1 of the units in someone else's name, can you separate that 1 unit into a new account without having to move-out then move-in the new person? Thanks,
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refund deposit
Is it possible to refund the 50$ deposit without a move-out
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Getting started with Online Payments
I have finally convinced the owners that we are ready to begin accepting online payments.Before I start the process of setting it up I have a few questions. 1. Are there any disadvantages to paying online?2. Can you require a minimum amount to be paid by the tenant when making payments online?3. Are you able to remove the…