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Lease Termination Letter
Does anyone have a Lease Termination Letter besides the one in Sitelink?
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Sitelink down for everyone else as well?
Had one of my sites call up with an issue and in the middle of being remoted in to their PC to show them what to do sitelink quit responding. Tried it on our end at this site and it's down as well as myhub login. Anyone else unable to load?
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Waiting List instead of Reservation?
We are currently 100% Full. I'd love to have the option to show "Be Added to Waiting List" rather than the "call or reservation" button on our website. I've used wordpress to build our website. Does anyone know of a reservation system plugin that integrates with Sitelink? I don't think Sitelink offers the waiting list…
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sell keyboards that were mistakenly bought
Hi, my owner bought 2 keypads for the Digigate system and unfortunately they are not the right ones. We use the Digigate 700, but, he purchased the Digigate 700LX Classic keypads. Sadly they cannot be returned. I am posting asking if anyone know a place that buys this type of keypad. Thank you for reading my post.
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Gate software/system
I had a power surge, messing up current gate system. I am looking for a replacement system for Digigate, hoping for nicer customer support, and ease of part ordering etc. Any recommendations? I use SiteLink of course for software. Thank you and Happy New Year!
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Gate Access Code Posted online
Sitelink post the tenant's access code on-line when you go to the pay online section. This turned out very bad for a tenant when his newly x-wife was able to get the tenant's new gate access code because she was the one to pay the bills online. Her and some of his x-friends came and cleaned out all his tools and equipment.
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Is there a way to generate a E-sign Lease without moving the tenant in Sitelink?
I have had customers from out of state rent units over the phone and we email them the E-sign Lease. I was wondering if there was a way to send a Lease without having to move them in the system? I've had several customers call early and I send them the lease but they end up cancelling. There's no way of deleting the…
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Form Editor Help Please......
Can someone please help me with making changing on HTML forms. I have tried and tried to change the sizes of the two boxes at the top of the page. I'd like to make the left box wider on some forms and on some I'd like for it to go completely across the page. I know that the right box would need to be deleted but I can't…
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30 day notice to terminate
We have a tenant we gave a 30 day notice to due to unsanitary conditions kept in and outside of his unit. He has until December 7th at 6pm pst to vacate. He has not showed up yet at all to move. We live in California does anyone know if we then have to go through prelien and lien procedures because he is current or if it…
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Taxable rent vs Nontaxable on Daily Deposit
Does anyone have a solution for the Daily Deposit report to separate "Rent" taxable & non taxable? I have to manually add all the taxable payments from the detailed part of the report, subtract the tax, and then subtract that amount from the "Rent" to be able to separate taxable/non-taxable and enter it in Excel. Any…
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California lien processes / schedule
Well I've been away for awhile as the wife and I decided where to head next and we ended up making our way out to California. Sadly this company isn't on sitelink yet.. New year = woohoo time for me due to the coming change to sitelink for all their sites which I came on board to assist them with. This is our first time in…
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Today's Dilbert
Is it bad that I can relate to that? I actually used to book my travel away from office hours so I wouldn't be taken away from being available to cover stores and help staff until they told me I could no longer claim travel hours. Guess who suddenly learned to travel during work hours only even if it meant extended trips.
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We Made It!
I guess this little forum here has made it to the big leagues. I mean what is it, once a week it gets spam posts about random junk now a days?
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Sitelink pay online link
Afternoon all, I was going to call sitelink to get some direction but they're closed for their annual holiday party.. that we weren't invited to! :( lol We just made the switch to sitelink and i'm trying get our web team to switch our pay online links to go to sitelinks login screen instead of uhauls, the problem is where…
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Invoicing
Hi there, How am I to get a TAX number to appear on the invoice? I have filled out the tax number in the correct section of tenant profile, however, it does not reflect on the invoice.
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Form Editor suggestion
Is it a possibility that the same keyboard commands that work in Word could be incorporated into the Form Editor? As an example I just got done typing up a new form and have certain sections that I prefer to be bold. Normally I would just hit control-b real quick as I'm typing to bold the next section until I hit control-b…
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Customer is paying for several months with a discount
How do I accept payment on 4/1/18 for April, May and June rent and give them a discount?? It seems to just show me the date range of 4/1-4/30/19 as paid.
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Moving in Previous Customers Who Left With Unpaid Charges
I feel it would be good if the software would show that a previous customer moved out owing a balance. For instance, had a customer rent forklift recently. We apply to account afterwards as charge is dependent on time used. Customer came back saying they'd stop by the next day to pay the charge. Space was empty the next…
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Golf Cart Facelift!
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Rental Rate Increase Forms.
When issuing a rental rate increase form is there any way SiteLink can automatically display when the tenants last rate increase was and for how much? We have been having to do it manually for sometime so having it automatically will cut down time severely. Thanks,
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Having some fun with our social media for holidays
The forum is a little slow lately so figured i'd share some of the fun we're having with the holidays on our social media posts with our newest staff member..
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Credit Card Processing
Does anyone use Square as a credit card processor? If so, have you had any problems taking payments considering SiteLink doesn't integrate with it yet?
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Cash Shortages
How are cash shortages handled in your office?
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Signing Off From Forum & Welcome New Community Managers
Hi everyone, Just letting you all know I'll no longer be Community Manager for StorageForum starting today. I leave you in very good hands with your new forum admins @Jana_Community and @Jessica_Community. Please welcome them, and feel free to continue posting, asking questions and telling stories as always! I will truly…
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SMS/Text Messaging Pro's/Con's
Which SMS/texting service do you use? I see that Sitelink is partnered with SMS Resources, Twilio or Clickatell. Can you tell me what the pros and cons are with these companies. Do you feel this service is beneficial to your facility?
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how to process the cut lock notice?
i need to process some cut loxk notice but Im not to sure I will like to ge help
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Walkthru order setup
Maybe i'm just hating the tedious aspect of it but anyone else feel that the ability to select a group of units in the walk thru order setup screen and be able to "flip" them in order would be nice? I know you can select multiple units and move them but not flip them that I can find. Example if needed is say you have units…
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Merchandise price change report?
Afternoon all... Maybe i'm mistaken but isn't there a report that shows if someone logged in and made changes to the pricing of merchandise? I thought I have seen this before but going through reports right now looking for when the last changes were made I can not find anything reporting as such. With everything that's…
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Forum users newly certified November 2018!
Congratulations to all forum users for earning certifications in one or more of our popular SiteLink Certified professional courses! Looks like many of you are taking advantage of our latest course in SiteLink myHub. We are always pleased to offer training in the latest SiteLink features! For even more training and answers…
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NOVEMBER 2018 POLL: What size unit rents best at your facility?
What size unit rents best at your facility?