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Metor Watch Security
Does anyone use Metro Watch as a security service for an occasional drive by?
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WEBINAR Q&A: Using the Right Marketing to Get the Right Tenants
Below is the list of Answers to the Questions asked during the July 12, 2017 Promotions and Incentives webinar with SpareFoot. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. If you offer the first month free for new tenants, what about current tenants who did not get that special? A.…
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SUPPORT WEBINAR Q&A: Top 5 New Essential myHub Features
Below is the list of Answers to the Questions asked during the August 8, 2018 Support Webinar by SiteLink’s James Renouf. If you missed the webinar you may watch it on-demand here. Q. Will the new Credit Card Virtual Terminal be available in the Web Edition platform? A. The new Credit Card Virtual Terminal was specifically…
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Lock fee on transfer.
Upon transferring a tenant form outdoor storage (no lock deposit required) to a enclosed unit ( requires a lock deposit), does the "Transferred Security Deposit" under "Adjustments" on a transfer screen register as a lock deposit refund on a move out process? I processed a move out on a tenant and there was not a lock…
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SUPPORT WEBINAR 8/8/2018! Top 5 Essential New myHub Features - are you up to speed?
A BRAND NEW interactive live webinar on myHub and its top 5 coolest most essential new features! August 8, 2018, 2:00 pm EDT This is a must-see if you haven't already explored the many new important myHub features added over the past year. James Renouf, SiteLink Corporate Trainer, will discuss and demonstrate: Lead to…
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Drones?
So I havn't looked into drones much as I never like anything when it first comes out and wait until a few generations of the tech are released to get issues out of the way and pricing down. Now i'm finally getting intrigued by the thought of getting one and realized they have a toooon of brands out now. I know DJI/parrot…
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8/15 Webinar/Progressive Web Apps (PWAs)
Just wanted to let you all know about an exciting upcoming Webinar on Progressive Web Apps (presented by The Storage Group). Wednesday August 15, 1PM EST30 minuteshttps://attendee.gotowebinar.com/register/972210563996310019 Studies show that Progressive Web Apps (PWAs) are 50% faster than traditional apps. Beat Google's…
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Resident manager team in Couer dAlene ID
I know a couple wanting employment in that area, if anyone is looking for a team let me know and ill get you their information.
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Digital Advertising for Self Storage
What channels have you tried and seen success? Where have you experienced challenges - budget, engagement, leads, ROI?
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emails
It's me again Margaret. Newbie here. And I am noticing a fair number of people on my roles for which we have no email. 1) When i pull up the tenant list and sort by email, so that all of them are grouped together, is there any way to export them - or the whole list - into an xcel sheet so I can manipulate and sort the data…
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Email Setup does not have Outlook option
Hello, I have Outlook on my computer and am trying to setup email in Sitelink. However, when I go to this screen under Email Type the Outlook option is not listed. Can anyone provide any tips or information on why this could be or what I should do to add the email to Sitelink? Thank you!
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Pre-Paid Rent Setting?
I need to know how to print a pre-paid rent report that shows ALL pre-paid rent, including for the current portion of the month that has been paid for but not yet used. Is there a setting I'm missing?
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Prevent Reverse Overlock reminders for multi-unit tenants until all units are paid?
There is a setting for our gate under Company > Setup > Gate Setup > "Gate Access Rules for Multi-Unit Tenants" > Mode 1 ("If one or more units are past due, the gate is locked for all units (default)." However, when a multi-unit tenant pays the balance on only some of their units, a Reverse Overlock reminder generates for…
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Forum users newly certified! July 2018
StorageForum users are continuing to get SiteLink Certified in our free, online, self-paced Training and Development program. **Congratulations to all users who passed courses in July** We can now include the VERY FIRST forum users certified in our BRAND NEW SiteLink myHub module, just launched. Great job! (If you missed…
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How Magen Smith, CPA works with SiteLink
Magen Smith, CPA will enter revenue from SiteLink and check to make sure that all your income was deposited into your bank account. Reports can be reviewed to check that operational processes are followed. Visit the Magen Smith, CPA website.
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How Complete Controller works with SiteLink
Complete Controller manages the integration of SiteLink data with QuickBooks to produce accurate GL reporting throughout the accounting period. Visit the Complete Controller website.
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5,096% ROI increase Storage Facility!
ClickandStor™ has brought storage facilities all around the country massive ROI increases. A storage facility client we have in Oregon experienced a 5096% increase with 18 NEW monthly rentals. Another client in Vermont had a 5,089% increase in ROI with the use of ClickandStor™. So what can ClickandStor™ do for your storage…
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Fixing Payment Due Date.
We had a tenant who wanted to store for just one month. We did it as a an "anniversary" instead of a "first-of-month". They then decided to stay month-to-month until otherwise. His payment is thrown off with all the other units. Is there a way to fix this so he gets on the "first-of-month" option like everyone else? Thank…
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Renting a unit for just 1 month
We are rolling out Sitelink at our first location and currently everything is done old school by hand with ledgers. Rental is a month to month with a minimum of 30 days. Currently if a tenant will only be with us for a month or less, we will take the day they rented and count 30 days. i.e Tenant moves in 6/11/18, we charge…
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Schedule Auction
On the Select a Task under Schedule Auction, what does "Flag tenants as having a Lien Fee" do?
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Voting for the 2018 Inside Self Storage Best of Business Award is now open
Polls are now open! We’re asking for your help to make SiteLink the "Best Management Software" in the industry for the 8th straight year! If you also appreciate the outstanding service you receive from our customer support staff, please cast a vote for "Best Tech Support." We would also be delighted with a vote for…
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Where did it go??
In my daily close widget, toward the upper left where you enter the cash, ACH, Check, Credit, etc. totals for the day....once you entered your first total, say, "Cash" for example. There was a little check box, under the "ledger" heading that you could check and it would import the numbers into boxes so you could double…
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ISS poll results are in! SiteLink wins Best Management Software, 8th year in a row [press release]
Self-storage customers recognize dedication to service, cutting-edge technology SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, announces its 8th consecutive Best of Business award for Best Management Software from Inside Self-Storage (ISS). Every year…
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Outlook not listed as email option?
Evening all, about to close up here and already spent enough time bugging sitelink on the phone today for this stores takeover so figured i'd throw this out to see if anyone had any suggestions before I get to the phones again tomorrow. New site we just took over today and when I go to setup the emails it only lists None…
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JULY 2018 POLL: What is your favorite SiteLink feature?
What is your favorite SiteLink feature?
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newbie needing advice on rope or pull-downs
I am new to this industry an have taken on management at a distressed property. Loving the work, every day finds new challenges but I am making a difference. I as I am going through making small improvements, daily, I have noticed that many of the units are missing pull downs/ropes on the roll-up doors. Many others are…
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Is there a way to bold words in the body of an email through SiteLink?
I have been trying since forever, and can't seem to figure it out if there is even a way to. Any help would be appreciated! -Alex
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Editing move out date
Once you have moved out a tenant and re-rented the unit, is there a way to change the vacate date on the previous tenant when processing a refund?
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What is SiteLink myHub and How do I Get Started? Take the New Course Today! [Press release]
What is SiteLink myHub and How do I Get Started? Take the New Course Today! New SiteLink Certified Professional course brings SiteLink users up to speed on cutting-edge myHub platform SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce the…
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SiteLink Training
Hello, I was wondering if SiteLink has some type of training software for new employees to practice in (aside from training videos). To really understand how SiteLink works requires hands-on. I think it would be cool to have some type of training system that lets new employees do fake move-ins, move-outs, payments, etc.…