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Renting a unit for just 1 month
We are rolling out Sitelink at our first location and currently everything is done old school by hand with ledgers. Rental is a month to month with a minimum of 30 days. Currently if a tenant will only be with us for a month or less, we will take the day they rented and count 30 days. i.e Tenant moves in 6/11/18, we charge…
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Schedule Auction
On the Select a Task under Schedule Auction, what does "Flag tenants as having a Lien Fee" do?
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Voting for the 2018 Inside Self Storage Best of Business Award is now open
Polls are now open! We’re asking for your help to make SiteLink the "Best Management Software" in the industry for the 8th straight year! If you also appreciate the outstanding service you receive from our customer support staff, please cast a vote for "Best Tech Support." We would also be delighted with a vote for…
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Where did it go??
In my daily close widget, toward the upper left where you enter the cash, ACH, Check, Credit, etc. totals for the day....once you entered your first total, say, "Cash" for example. There was a little check box, under the "ledger" heading that you could check and it would import the numbers into boxes so you could double…
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ISS poll results are in! SiteLink wins Best Management Software, 8th year in a row [press release]
Self-storage customers recognize dedication to service, cutting-edge technology SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, announces its 8th consecutive Best of Business award for Best Management Software from Inside Self-Storage (ISS). Every year…
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Outlook not listed as email option?
Evening all, about to close up here and already spent enough time bugging sitelink on the phone today for this stores takeover so figured i'd throw this out to see if anyone had any suggestions before I get to the phones again tomorrow. New site we just took over today and when I go to setup the emails it only lists None…
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JULY 2018 POLL: What is your favorite SiteLink feature?
What is your favorite SiteLink feature?
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newbie needing advice on rope or pull-downs
I am new to this industry an have taken on management at a distressed property. Loving the work, every day finds new challenges but I am making a difference. I as I am going through making small improvements, daily, I have noticed that many of the units are missing pull downs/ropes on the roll-up doors. Many others are…
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Is there a way to bold words in the body of an email through SiteLink?
I have been trying since forever, and can't seem to figure it out if there is even a way to. Any help would be appreciated! -Alex
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Editing move out date
Once you have moved out a tenant and re-rented the unit, is there a way to change the vacate date on the previous tenant when processing a refund?
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What is SiteLink myHub and How do I Get Started? Take the New Course Today! [Press release]
What is SiteLink myHub and How do I Get Started? Take the New Course Today! New SiteLink Certified Professional course brings SiteLink users up to speed on cutting-edge myHub platform SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce the…
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SiteLink Training
Hello, I was wondering if SiteLink has some type of training software for new employees to practice in (aside from training videos). To really understand how SiteLink works requires hands-on. I think it would be cool to have some type of training system that lets new employees do fake move-ins, move-outs, payments, etc.…
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How do you handle gate remotes in Sitelink
I am curious as to how others might be handling gate remotes in Sitelink. The scenario is a remote gate opener given to a client. Do you take a deposit, and if so how do you take it? How do you keep track in Sitelink that the customer has the remote? Thanks.
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What kind of stickers do you use on the locks? Where on the lock do you put them?
What kind of stickers do you use on the locks? I like this idea. Do you use color coded stickers for certain tenants or units
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WEBINAR 7/18/18: Self-Storage Online Auctions Back to Basics
Self-Storage Online Auctions Back to Basics Join us for this exciting webinar with Tony Johnson of SelfStorageAuction.com July 18, 2018 Learn the techniques and trades used within the storage industry to guarantee your auction success. Hear about solutions to transition from live auctions to those held online. Did you miss…
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WEBINAR Q&A: Self-Storage Online Auctions Back to Basics
Below is the list of Answers to the Questions asked during the July 18, 2018 Industry Webinar by Tony Johnson from SelfStorageAuction.com. If you missed the webinar you may watch it on-demand from the SiteLink website. Q. Once an auction has closed, what is the process? A. Once an auction closes, an email is sent to the…
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Rentable vs Un-Rentable units
I have 4 units in our Climate controlled buildings that only house our HVAC units. Should these units be counted towards our rentable space in SiteLink, or should I move them out and mark them as un-rentable? Thoughts? In addtion, SL has a limitation of 500 units we can use. If I can mark the HVAC units as un-rentable,…
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Team Building
Hi All! Just curious if anyone out there is active in team building, and if so, what do you do to inspire that sense of team. We are looking for the nitty-gritty on how to turn a multistore organization into a team that communicates well together, assists each other reaching their goals, and supports each other through the…
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Re-print Refund Receipt
After this past weekend's Sitelink maintenance update, I am not able to reprint our Refund Receipt under Company/Re-print/Forms. We can see it in Set up/Form Setup, it has the x in the "Used" cell and format is "Use Standard RTF" but when we go back to Forms, Re-Print, it is not in the Select a Document Category........…
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Where to build a self-storage facility
If you've been through the process of building a new facility from scratch, how did you choose the location? Would you do it differently next time?
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WHAT ARE YOUR BIGGEST MARKETING CHALLENGES?
(...What marketing insights do you wish you had?)
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Cat In A Shark Costume Chases A Duck While Riding A Roomba [Video]
https://youtu.be/Of2HU3LGdbo
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Storage Facility on ClickandStor™ experiences 5,096% ROI increase!
ClickandStor™ brings massive ROI increases to storage facility's nationwide. A storage facility in Oregon using ClickandStor™ experience a 5096% ROI increase with 18 NEW monthly rentals. In Vermont, a client of ours had a 5089% ROI increase. ClickandStor™ can do amazing things for self storage facility's revenue…
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Back to Basics: Self-Storage Online Auctions
Article Contributions by: Tony Johnson - Director of Sales at SelfStorageAuction.com 5 ways to create a successful online storage auction Launching an online storage auction may seem daunting, but it is well worth the time and effort. SiteLink integration helps make it all happen smoothly and easily. SelfStorageAuction.com…
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Congratulations June 2018 Certified Professionals!
Several StorageForum users are benefiting from SiteLink's free, online, self-paced courses. Congratulations on all your hard work! **In these monthly announcements, we're recognizing SiteLink Certified Professionals who are also registered on StorageForum** Here are the Certified Professionals for June 2018: Daily…
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Reverse Overlock Bug
Sitelink shows that I have 11 reverse overlocks to do, but when I click on the reminder it brings me to the reverse overlock task window and there are none to do. When I do the same to the overlock reminder, I still get units that need to be overlocked appearing. Please help.
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Travelling or staying home for the 4th?
Lots of folks head to the beach for the 4th of July, which sounds really nice but for me it would mean TONS of traffic to deal with :( So typically I stay home and catch the local fireworks. What are your plans?
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July 2nd Independence Day?
Did you know? John Adams believed that July 2nd was the correct date on which to celebrate the birth of American independence, and would reportedly turn down invitations to appear at July 4th events in protest. Adams and Thomas Jefferson both died on July 4, 1826—the 50th anniversary of the adoption of the Declaration of…
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JUNE 2018 POLL: Which security feature would you most want to add to your store?
What's at the top of your list for adding security features (or improving what you already have) in the next year or so?
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Gate Lock out didn't update
I noticed a tenant on site yesterday that hasn't paid for May. He should have been locked out at gate. Gate lock out occurs the 11th. A little research and I learned the lock outs didn't occur at either of my facilities. I use Win Sen Sentinel Gate Access software.