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Introducing the SiteLink Approved Answer flag and badge!
Today we're excited to introduce the SiteLink Approved Answer flag... ...and badge: If you see the SiteLink Approved Answer flag on a post, that means tech support has reviewed and given the answer the thumbs up. The post will also be tagged so you can find all the approved answers in one place. The user is also awarded a…
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Lease Rental agreement contract number entered incorrectly,Can this be changed
Lease Rental agreement contract number was entered incorrectly, Can this be changed, It occurred between two different customers while data entry. after they were totally moved in in the system
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General Email To All Customers
Is there a way to email all of my customers that have an email at the same time? I want to send out
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Hello, Can't seem to find a ID scanner that gives us a clear image
I have tried 2 scanners costing $200 to $300 each. Not using a combo fax/copy/scanner device. Want to use a separate id scanner. Anyone found one that works well?
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Feature Request: Notice when online credit card payments are made with card not in name of tenant.
This is a feature request: Can we be notified when a payment is made online from somebody using a card other than tenant? We had a credit card fraud case were a tenant used a compromised card. We did not notice the multiple attempts until we looked at the Notes Screen. Not something we want to do for every online payment.…
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Closing Error
We had an employee who closed the other night with an error in the deposit. We are now showing a negative amount (-misc. adjustment) on our management summary every day. Is there a way to go back and fix this?
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SiteLink reports — which one's your favorite?
There are many reports available, but there's probably one you just can't live without. Let us know which report you like best!
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SiteLink Has Changed Our Business!
SiteLink has changed the way we do business. Since switching to them we have increased our rental opportunities and better managed our P&L. The tech support has been amazing as well. Very patient and informative. Way to go, please keep it up!!!
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Client Login
Not sure this is the best place to do it but I would really like to see client invoices be available through their login. Is this something that can be added?
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Printing invoices?
I'm having trouble with invoicing. When I go to print invoices it will only show the past dues...I have it set to send invoices 10 days early thinking it would let me do it. Don't tell me I have to do the manual invoice thing...
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Invoice Error
Anyone know of an issue where during processing outgoing invoices, the first one will send but the other ones will suffer a processing error? Also trying to process individual invoices fail.
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Auction Processing
Hello, This is our first auction and I have never used sitelink before when processing one. Is there a special way to process the payment or do I just process the payment to the unit as if I was moving it out? Thank you for your help. Christina
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Error message when printing a lease from the Move In screen.
Has anyone else seen this appear when printing a Lease from the Move In screen? It's only appeared since the last update. You can still go to the tenant screen and print the lease from the letters option but that's not what we want to do company wide. Is there a solution for this? Cheers Phil
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How does a bad neighborhood impact a storage facility? Any thoughts?
Comments please.
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How do I search for a lease by its number?
Hi I am brand new to SiteLInk. How do I search for lease agreement by number?
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A little off topic
Hi there. Great to see these forums up and running and some useful discussions. I only have one question for the mods of the forum. Can you please add in a Location of 'New Zealand' please?
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Other than using keywords, are there specific eSign Lease Language Requirements?
We are trying to get our facility setup with eSign and we are trying to find out of other facilities now using eSign use specific language pertaining to the electronic lease and signature or can our normal lease work. In other words, do we have to add language to our lease explaining this is an electronic lease and we are…
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Handling Cash
We share a cash drawer in our office so it's difficult and sometimes impossible to find the source of errors. I think it would be great if Sitelink included the option to set up a till for each person who logs on. Then everyone handling payments could have their own cash drawer and enter the beginning till amount at the…
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SiteLink StandAlone or Web Edition--which one is a better fit for you and your site?
Did you choose one over the other for very specific reasons? Or maybe you've even tried them both and found one works better for your situation.