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split payments
Is there a way to take split payments in sitelink
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Move-Out: "Waive all fees dated after move-out date" Questions.
Hello Everyone, If you use the "Waive all fees dated after move-out date" option when moving out a tenant, could you please explain to me a bit what exactly this does? Does it waive the invoice balance, late fees, lien fees, etc? Thanks!
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Unannounced update?
Just curious if anyone else has noticed some new items in sitelink? Doing a live update randomly just now and in the payments tab there is a column showing uninsured, also inside the payments screen they had a shield icon saying if they're current or not with insurance. Wondering what other changes anyone has found if any…
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GATE CODES
IS IT POSSIBLE TO HAVE A GATE CODE FOR INDIVIDUAL EMPLOYEES?
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Do any of you use the Audit Receipt feature? If so; would you talk a little about the feature
Auto Receipt
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Calendar Reminder(s)
I have created my daily tasks on the daily calendar reminder. I have made it recurring. So, I am finding that it's difficult to remove the items when I dismiss them i.e. no matter how many times i dismiss or respond to the dismiss, the tasks are still there. Yesterday, I was able to finally have some of them remove but two…
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Has anyone found a good weed Killer?
In this 100 humid weather the weeds are being very invasive, they seem to be immune to Round-up and most over the counter weed controllers. My sidewalk could be a garden.
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Reports, Credit Card Payments, Passwords
Seems like just about Every Time I try to log in to my Reports-Credit Card Payments-Virtual Terminal Log In-User name-Password, I get locked out. (No, Cap Lock is not on.) The Error message will say, "either expired or wrong PW". I change & Update PW every month, so I know it is not expired.....3 tries, then....Lock Out.…
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TN LCD Panel For Refrigerated Container in stock
Our History 1. In 2002, Company was found in Nanshan district, Shenzhen 2. In 2005, Company moved to An Jing Heng Industrial Area, and setup LCM Fatory 3. In 2005, Company certificated ISO9001:2000 quality management system certification 4. In 2005, Company certificated ROHS 5. In 2009, Company established a big LCD plant…
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Invoicing Question/Idea...
Does anyone know of a way to schedule e-mailed invoices to be sent to selected tenants other than thru registered e-mail service? If not, it would be a great tool for SiteLink coders to add to the software!
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how do i process a refund the same day the tenant moved in
Tenant just moved in online with cc and autobill setting. They called back and said they no longer wanted it and wants it cancelled. Which way do i credit her card back for the exact amount. I want to catch it before tomorrow. Thanks
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duplicate numbers
Hey has anyone ever encountered an issue with a number of a unit duplicating its self example 3 units A20 A 27 A28 to the same person linked units A28 showed in the availability to rent so i had to reserve it till they get it fixed because it doesn't show as a unit i can link or anywhere else in the system
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Gate setup
Is there a way to update gates in setup on my phone remotely? I can't seem to find. Thanks.
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Security Gate Programs
We currently use StorLogix/PTI, but they do not communicate most of the time with not denying gate access on delinquent units. I have to physically run program update daily to have them sync. We upgraded PTI, at their direction to solve the issue (at a large cost) and they still don't want to play together. Each one says…
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Transfer balance due to tenants other unit
Tenant has two units and wants to only have one. He has a balance due on both units. Is there a way to transfer the balance due of one unit to the unit that he's going to be keeping?
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Living in a Storage Unit 1 week challenge
Anyone have problems with this new fad?? We personally do a walk through every day and have eyes on each unit at least once through out the day. I happen to love this idea and hope it grows because I know we will find out about it and we will not be prorating there rent HAHA
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EMAIL IS NOT SENDING
My email is not sending letters or notices from SiteLink. Does anyone know how to fix this? Thank You!
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Rate Increase Letters Help.
Good Day Everyone, When I do our monthly rate increases there is a section that shows the date from their last rate increase and the amount of the increase it was. However, I have been having to enter it manually rather than SiteLink doing it automatically. Is there an option for SiteLink to enter this automatically? It…
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Practice.......
I just found out that I can use Sitelink in demo mode and practice doing anything. All you have to do is close out Sitelink then when you open it back up replace all the login stuff with the word demo, corp code- demo, location code- demo, username- demo, password- demo and you can click anything. Just don't forget to go…
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Painted verses Vinyl
Painted #'s on unit doors verses vinyl, and GO!!!
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Gate Access Hours for different types of units?
Is there a way to set default time zones for particular unit types? Example: We want our Boat/RV Units to always default to 24/7 Access, but our Mini Storage Units have limited access of 6am-10pm, unless they pay additional to have 24/7 access. I've found a setting in program defaults under gate defaults to adjust the…
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User groups
Does SiteLink have user groups? That's where users (that's us) annually get together and discuss issues and ideas. I've been involved with user groups over the years with my profession and it really helps to get points across. Power in numbers!! It's a time when owners get in the same room and discuss challenges with the…
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The Tenant From Hell!!!
I just wanted to alert other self-storage facilities in Davis County, Utah, of a tenant who has been kicked out of many self-storage facilities, doesn't pay, has a red lock key, mounds up huge stacks of useless junk, drags his trailer in and sleeps in it by his units, drilled out the lock we gave him. We evicted him and he…
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Censored
Is anyone else having trouble with posting comments? Every time I try to post a comment, a little box shows up stating it will post after approval. Can anyone think of anything that would cause this? Thank you
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Unit use ideas or promotion??
Hey all, So imagine you have a room full of 5 x 5 x 5 units...what would you do to get them rented?? We can't seem to think of anything other then taking the tops off and making it band space since it is in the basement. Any thoughts on what you would do?
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Reminders
Can you tell me if there is
a way to change the date "Call Past Dues" shows up in the reminders? Thanks.
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500 Error - E-Sign Lease
Anyone ever got a 500 error on the computer or tablet when you generate a lease for a tenant to sign ? Or have you ever got a 500 error when the tenant already signed the lease and it is waiting for a managers signature ? If so what are some of your solutions besides voiding out the lease and generating another or printing…
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Crashing in Lead to Lease
Hi everybody! I am checking to see if anyone else is having an issue with sitelink crashing in their lead to lease screen. Lately I cannot even complete a note in the screen without the whole software going down. Sitelink has not returned my support requests and this has been ongoing for several weeks. if you have found a…
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Changing Default Subject Line in Email?
When sending out R-mail's or Email to Scheduled Auction Tenants, for example, the Subject line by default says "an important message..." but so do other Email Subject lines, like past due. I would like to customize the Subject line depending on the Content and not have to change it every time. I know I can change it in my…
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Air Fresheners.
Good Day Everyone, Anyone have any good recommendations for air fresheners to use throughout their facility? The ones we use have been discontinued so I am now looking for a new and better kind. Thanks,